What are the responsibilities and job description for the Customer Service position at SPINO?
Position: Customer Advisor
Location: Audubon, PA (Hybrid remote/on-site work schedule)
Long Term Contract - 40 hours/week
Work Schedule: 8am – 5pm
Need EXCELLENT communication skills
Required:
- Associates or more advanced degree or 1-2 years previous work experience in a customer relations function/role or strong experience in the industry.
- Demonstrated understanding of the importance of customer service within an organization
- A general understanding of electricity markets.
- Working knowledge of the following applications:
- MS Word
- MS Excel
- MS Outlook
- PC and Internet
- Ability to grow with position, increasing expertise, responsibility, and accountability.
- Strong communication and problem-solving skills
Preferred:
- Minimum of 2 years in a customer service-related position in high technology industry.
- Demonstrated success in a customer service department with the ability to adapt to new systems.
- Help design automated workflow processes.
- Salesforce CRM experience
Job Type: Contract
Pay: $30.00 - $40.00 per hour
Expected hours: 40 per week
Shift:
- Day shift
Ability to Commute:
- Audubon, PA 19407 (Required)
Work Location: In person
Salary : $30 - $40
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