Demo

Director of Operations

Spirit EMS
Indianapolis, IN Full Time
POSTED ON 12/13/2024
AVAILABLE BEFORE 2/13/2025
Job Description

Join Our Team as the Director of Operations at Spirit EMS!

About Us: Spirit EMS is a leading emergency and non-emergency medical transportation service provider. We are committed to delivering exceptional care and support to our communities. As we continue to grow, we seek a dedicated and experienced Director of Operations to lead and enhance our operational excellence.

Position: Director of Operations Lafayette/Indianapolis

Job Summary: The Director of Operations will oversee Spirit EMS's daily operations, ensuring efficient and effective service delivery. This role involves strategic planning, team leadership, and continuous improvement to meet organizational goals and enhance patient care. It requires an entrepreneurial spirit, motivation, positivity, a solution-oriented attitude, and a love of serving your team.

Key Responsibilities:

  • Lead and manage the operations team to ensure high performance and compliance with company standards.
  • Develop and implement operational strategies, policies, and procedures to improve efficiency and service quality.
  • Monitor and analyze performance metrics to identify areas for improvement and implement corrective actions.
  • Oversee fleet management, ensuring vehicles are well-maintained and ready for service.
  • Manage staffing levels, including hiring, training, and scheduling to meet service demands.
  • Ensure compliance with all federal, state, and local regulations and industry standards.
  • Collaborate with other departments, such as HR, Finance, and Marketing, to support overall company objectives.
  • Foster a positive and productive work environment, promoting teamwork and professional development.
  • Handle escalated issues and emergencies with professionalism and efficiency.
  • Prepare and manage operational budgets, ensuring cost-effectiveness and financial sustainability.

Qualifications:

  • Bachelor’s degree in Business Administration, Healthcare Management, or a related field is preferred, as it often reflects strong foundational knowledge and critical thinking skills. However, candidates without a degree who demonstrate exceptional operational expertise, a proven ability to solve complex problems, outstanding communication skills, and a track record of effectively managing teams are strongly encouraged to apply.
  • Minimum of 3 years of proven experience in operations management, with a strong preference for candidates with a background in healthcare, EMS, or a related field. Relevant experience in other industries demonstrating transferable skills will also be considered.
  • Strong leadership and team management skills.
  • Excellent problem-solving and decision-making abilities.
  • Exceptional communication and interpersonal skills.
  • Proven track record of developing and implementing successful operational strategies.
  • Knowledge of regulatory requirements and industry standards.
  • Proficiency in using operational management software and tools.

Why Join Spirit EMS?

  • Be part of a mission-driven organization dedicated to community service.
  • Opportunity to lead and shape the future of our operations.
  • Competitive salary and bonus plan based on goal achievement.
  • Supportive and collaborative work environment.
  • Professional growth and development opportunities.

Apply Now! If you are a strategic thinker with a passion for operational excellence and a commitment to high-quality patient care, we invite you to apply for the Director of Operations position at Spirit EMS.

Company Description

Spirit EMS is a trusted ambulance service provider committed to delivering exceptional medical care and transportation to communities in Central Indiana. Our dedicated team of healthcare professionals is passionate about providing compassionate, high-quality service to patients while fostering a supportive and collaborative workplace culture that empowers every team member to thrive.

As a member of the Spirit EMS team, you will have the opportunity to work with some of the most dedicated and talented professionals in the healthcare industry. We are committed to providing our employees with the support, resources, and training they need to succeed, and we believe that our employees are our most valuable asset.

We offer flexible scheduling, competitive pay, growth opportunities, weekly paychecks, 100% request-off approval, and a sign-on bonus to all of our team members. We also provide a range of other benefits and perks, including a positive and inclusive work environment, opportunities for advancement, and access to the latest medical equipment and technology.

At Spirit EMS, we believe that everyone has the potential to make a difference, and we are committed to creating a workplace culture that encourages and supports growth, innovation, and creativity. If you are looking for an opportunity to work with a team that shares your passion for healthcare and believes in making a positive impact on the world, then we would love to hear from you!

Join us at Spirit EMS and discover what it means to be a part of a team that truly makes a difference.

Spirit EMS is a trusted ambulance service provider committed to delivering exceptional medical care and transportation to communities in Central Indiana. Our dedicated team of healthcare professionals is passionate about providing compassionate, high-quality service to patients while fostering a supportive and collaborative workplace culture that empowers every team member to thrive. As a member of the Spirit EMS team, you will have the opportunity to work with some of the most dedicated and talented professionals in the healthcare industry. We are committed to providing our employees with the support, resources, and training they need to succeed, and we believe that our employees are our most valuable asset. We offer flexible scheduling, competitive pay, growth opportunities, weekly paychecks, 100% request-off approval, and a sign-on bonus to all of our team members. We also provide a range of other benefits and perks, including a positive and inclusive work environment, opportunities for advancement, and access to the latest medical equipment and technology. At Spirit EMS, we believe that everyone has the potential to make a difference, and we are committed to creating a workplace culture that encourages and supports growth, innovation, and creativity. If you are looking for an opportunity to work with a team that shares your passion for healthcare and believes in making a positive impact on the world, then we would love to hear from you! Join us at Spirit EMS and discover what it means to be a part of a team that truly makes a difference.

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