What are the responsibilities and job description for the Administrative Coordinator I position at Splash?
Job Description
Job Description
Description : The Role
The Administrative Coordinator will coordinate and perform a diverse set of support tasks, focusing on a high level of customer service with both internal and external customers.
We offer competitive pay with full medical benefits, 401(k), and Paid Time Off.
Pay range : $16-$19 / hour
Duties / Responsibilities :
- Answers incoming phone calls, providing exceptional customer service targeting one call resolution.
- Welcomes and assists customers, visitors and vendors.
- Retrieves information as requested from operating system, email, and company ticketing system.
- Responds to and resolves administrative inquiries and questions from employees, internal departments and customers.
- Reviews and communicates with customers on outstanding balances in effort to collect monies.
- Communicates with Administrative Supervisor and other Management any concerns or issues.
- Request and apply payments to customer accounts in real time.
- Performs other duties as assigned.
Requirements :
Required Skills / Abilities :
Education and Experience :
Physical Requirements :
Let's elevate the pool care industry, together!
SPS PoolCare is the fastest growing pool care and maintenance company in the United States. We are pool care experts working to make pool ownership a joy. We put our customers and our team members at the center of all that we do. We are on a mission to change the pool industry – for the better.
SPS PoolCare is already #1 or #2 in many of our markets, and we envision a bright future ahead. Our success depends on hiring only the very best team members, and on building a cohesive team with a passion for serving our customers.
At SPS PoolCare, we don’t just welcome diversity – we celebrate it! SPS PoolCare is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected by applicable state or federal laws.
Please note, SPS PoolCare does not accept agency resumes. Please do not forward resumes to our careers alias or other SPS PoolCare employees. SPS PoolCare is not responsible for any fees related to unsolicited resumes.
Salary : $16 - $19
