What are the responsibilities and job description for the Desk Clerk position at SPM, LLC?
Desk Clerk - Prairie I &11 Apartments and Hoffman Hotel
SPM, LLC, a full service national property management firm, is seeking a Desk Clerk.
As a Desk Clerk, you work closely with the Community Manager, other community personnel and residents, and welcome visitors to the building.
JOB REQUIREMENTS
SPM, LLC, a full service national property management firm, is seeking a Desk Clerk.
As a Desk Clerk, you work closely with the Community Manager, other community personnel and residents, and welcome visitors to the building.
JOB REQUIREMENTS
- Provide excellent customer service and maintain open lines of communication among management, staff and residents.
- Respect the privacy and confidentiality of residents, fellow staff members and visitors.
- Be familiar with layout of building and apartments and with fire alarm system/emergency panel and how they work.
- Monitor building and who is in building at all times by using surveillance equipment and by checking the visitor register. Report any unusual occurrences to the proper authorities and/or Community Manager.
- Follow community business, emergency and safety procedures as related to residents and the building. Be able to handle emergencies and non-emergencies in a calm manner.
- Answer all phone calls to the community in a professional manner.
- Record necessary information in the Front Desk Log.
- Sign in all packages delivered to the building per community procedures.
- Observe relevant safety rules as required.
- Must be a strong and effective communicator with high level written and verbal communication skills.
- Must be friendly, energetic, punctual, self-motivated, organized, and detail-oriented.
- Must be able to work independently and as a team member with a helpful attitude.
- Excellent ability to multi-task.
BENEFITS
At SPM, our employees are just as important to us as our residents. That’s why we offer a comprehensive benefits package to meet your needs. Additional benefits are achieved the longer you are with us, such as increased paid time off.
Here are just a few of the benefits SPM offers:
- Medical, Dental & Vision Insurance
- Voluntary Paid Life & Disability Insurance
- Holidays and Paid Time Off for Personal, Sick and Vacation Time
- 401(k) Retirement Plan with Employer Match
- Immediate Pay (integrates with payroll and enables you to transfer your earned wages in-between paychecks when you need it most)
- Employee Assistance Program
- Health and Wellness Program
SPM, LLC is an equal opportunity employer. Drug-free workplace
