Cayuse Kapi - Barista Counter Attendant

JOB RESPONSIBILITIES:

• Welcome and connect with every guest. Discovers guest's needs and appropriately suggests products to enhance service and meet sales goals.
• Prepare beverages and food of the highest quality by following standards of service for the Grab and Go.
• Operate cash register and handle money.
• Clean and maintain the appearance of all merchandise and customer areas.
• Respond to guest inquiries and their requests.
• Learn and demonstrate creating the Spokane Tribe Resort & Casino experience.
• Must be able to multi-task and assist guests swiftly and efficiently.
• Must be able to effectively communicate and problem-solve.
• Report to the supervisor or manager any guest complaints or issues.
• Monitor stock and communicate with the supervisor.
• Perform other duties as assigned.
  
  

JOB QUALIFICATIONS:Must be 18 years old. Basic math skills. Verbal communication and customer service skills are required. Prior money-handling skills, and computer skills (Point of Sale), are required. Must be knowledgeable in areas regarding operation of Commercial Espresso machines, and cooking equipment and have a basic working knowledge of beverages. These skills and abilities are typically acquired through completion of a high school degree or equivalent, as well as through two months of on-the-job training or equivalent experience. Must be able to obtain required food handlers certifications.