What are the responsibilities and job description for the Athletic Operations Intern position at Spooky Nook Sports?
The Athletic Operations Intern is responsible for the successful development and operation of several departments at Nook Sports. The sports of emphasis for this internship include Basketball, Lacrosse, Adult Recreation, Futsal, and Volleyball.
This internship will run through the summer of 2025 with the possibility of extending beyond based on availability and performance.
NOTE: Because this position will involve routine interaction with children, all candidates must successfully obtain the following clearances PRIOR to beginning employment:
- PA State Police criminal history record,
- PA Child Abuse Clearance, and
- FBI Fingerprint-based criminal history clearance.
If you do not already have these, please follow this link to begin the process of obtaining your clearances: http://www.keepkidssafe.pa.gov/resources/clearances/index.htm. We recommend obtaining these as soon as possible to ensure your employment can begin promptly, as results may take up to 4 weeks to arrive. You must possess the “Employment” versions of each clearance and not the “Volunteer” versions.
Benefits
Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provide an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed.
As a Part-Time team member of the Nook, you will enjoy:
- Free individual membership to our massive 80,000 sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. (Upgrade to family membership at 50% off the total price).
- 1.5x your hourly rate of pay for holiday hours worked
- 35% discount on food and beverage purchases, including our upscale restaurant, Forklift and Palate
- 50% discount on Tuesdays at the Forklift and Palate Restaurant
- 35% off all Nook apparel
- Free child watch (3-hour increments)
- Discounts on birthday parties, personal training, event space rental, and more!
- Discounts at participating local restaurants and businesses
Essential Job Functions
- Assist the Nook Sports Directors with day to day operations
- Communicate with local, regional, and national club teams in a variety of sports via phone and email to inform them of upcoming Nook tournaments
- Develop a local, regional, and national network of sports industry contacts to market events to
- Learn software programs such as Max and Tourney Machine to accept payment for tournament and league registrations
- Assist in running tournaments, leagues and events as the point of contact for coaches and officials
- Send communication to coaches, players, and officials for upcoming events
- Attend marketing events locally to raise awareness for Spooky Nook Sports
- Set-up and tear down of fields/courts for league and tournament play
- All other duties as assigned
Basic Qualifications
- PA Child Abuse Clearance and FBI Fingerprint Criminal History Clearance: Must be dated within the past 5 years and specifically for employment (not volunteer).
- NOTE: If you do not have already these clearances, you will be provided with instructions when an offer of employment is made. Results can take up to 4-6 weeks. Both clearances must be presented before employment can begin.
- 18 years of age or older
- Must be current Senior or Junior at accredited institution in the field of Business, Sports Management, Communications, or related field
- Ability to work up to 30 hours per week
- Dependable transportation to and from work
- Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication
- Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary
- Availability to work a flexible schedule that may include evenings, weekends, and/or holidays as needed
- Authorized to work in the United States
Preferred Qualifications
- Previous experience working in hospitality, guest service, or sports management
- Highly dependable with a history of consistent attendance and punctuality
- Guest-focused/service-oriented; ability to see big picture and impact on Company. Supports Company mission as serves as an advocate for its products and services
- Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor
- Self-starting and motivated with the ability to work independently and take initiative
- Ability to multi-task and balance multiple projects/duties at once
- Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale
- Integrity: Trustworthy and honest; takes accountability when appropriate
- Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality
- Ability to remain calm in tense or stressful situations
- Integrity to safeguard confidential information
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals
- Experience communicating with individuals of diverse demographics
- Demeanor to remain calm in tense or stressful situations
- Initiative to work efficiently with minimal supervision
Working Conditions
- Work environment: Upbeat, high-energy sports and event complex with heavy foot traffic and frequent large crowds. The team member is occasionally required to work outside where he or she will be subject to environmental conditions.
- Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, and hearing. The team member will be frequently required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
- Lifting requirements: The team member will be required to lift, push, pull, lower and/or move up to 10 lbs regularly, and up to 50 lbs occasionally.
- Noise Level: The noise level in this environment is typically variable.
- Work schedule: The work schedule may fluctuate to include evenings, weekends, and holidays.
