SNS Operations Intern

The Spooky Nook Sports Operations Internship will provide a comprehensive experience of operations at The Nook, with the main area of focus being facility operations. The SNS Operations Intern should be prepared to work 30-40 hours/week with flexible availability for 8-hour shifts between the hours of 6a-11p, weekends included.

This internship will begin as soon as the candidate is available, preferably the beginning of January. The internship will run through the end of the spring semester with the possibility of extending beyond based on availability and performance. 

Benefits

Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provide an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed.

As a Part-Time team member of the Nook, you will enjoy: 

• Free individual membership to our massive 80,000 sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. (Upgrade to family membership at 50% off the total price).
• 1.5x your hourly rate of pay for holiday hours worked 
• 35% discount on food and beverage purchases, including our upscale restaurant, Forklift and Palate
• 50% discount on Tuesdays at the Forklift and Palate Restaurant
• 35% off all Nook apparel
• Free child watch (3 hour increments)
• Discounts on birthday parties, personal training, event space rental, and more!
• Discounts at participating local restaurants and businesses

Essential Job Functions

• Set-up and tear-down of all event areas - Sports and Banquets
• Transport athletic equipment to and from storage areas
• Greet and check in all event participants
• Enforce all complex policies including court and field safety
• Ensure all event areas are transitioned at the appropriate times
• Document and submit a shift report during each shift to maintain accuracy, safety and communication
• Resetting and sanitizing all event spaces and surfaces
• Assisting with maintaining inventory
• Review daily event schedule at start of each shift
• Serve as Event Coordinator for designated events
• Assist with snow removal on the property when needed
• Other duties as assigned

 Basic Qualifications

• Must be currently enrolled in, or recently graduated from, an accredited institution
• Must be 18 years of age or older
• Highly motivated, customer-focused, values-driven, and mission-centered
• Language skills: Excellent verbal and written communication skills. Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication 
• Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary
• Availability to work a flexible schedule that will include evenings and weekends
• Dependable transportation to and from work
• Authorized to work in the United States

Preferred Qualifications

• Must display a positive attitude, eagerness to learn and professional image in compliance with Spooky Nook Sports guidelines
• Highly dependable with a history of consistent attendance and punctuality
• Guest-focused/service-oriented; ability to see big picture and impact on Company. Supports Company mission as serves as an advocate for its products and services
• Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor
• Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale
• Self-starting and motivated with the ability to work independently and take initiative
• Ability to multi-task and balance multiple projects/duties at once
• Integrity: Trustworthy and honest; takes accountability when appropriate
• Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality
• Demeanor to remain calm in tense or stressful situations
• Initiative to work efficiently with minimal supervision

 Working Conditions

• Work environment: Upbeat, high-energy sports and event complex with heavy foot traffic and frequent large crowds.
• Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling. The team member will be frequently required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
• Lifting requirements: The team member will occasionally be required to lift, push, pull, lower and/or move up to 25 lbs occasionally.
• Noise Level: The noise level in this environment is typically variable.
• Work schedule: The work schedule may fluctuate to including evenings, weekends, and holidays.