Front Office Coordinator

STAR Physical Therapy located Southwest Austin is looking for a full-time or two part-time front office Coordinators. We are looking for someone who loves working with and helping others, is a fast learner, has a high attention to detail, possesses great multi-tasking skills, insurance verification and limited billing knowledge, punctual, and would enjoy helping to grow the business and company. This is a rewarding and warm environment, with room to grow. Duties include but are not limited to: answering phones, scheduling appointments, collecting co-payments, clerical work, ordering supplies, and verifying insurance. Experience in a front office environment, bilingual (Spanish/English) skills are a plus but not required. The starting pay rate for this position is starting at $18.00-$22.00 per hr., depending on experience. Full-time hours may be Tues, Wed., Fri. 7(7:30)am-4(4:30)pm and Monday Thursday 10am-7pm. We are a growing 100% locally owned physical therapy private practice group with a focus on outstanding customer service. Reply ASAP to see if you qualify to join our team as this position will fill quickly! Please e-mail your resume if interested. Maybe you can be a part of STAR Physical Therapy (PLEASE NOTE: Only serious applicants. No show interviews are turned into Texas Workforce Commission for unemployment collection purposes)

Responsibilities:
- Manage the front office operations and ensure smooth daily operations
- Greet and assist visitors, patients, and clients in a friendly and professional manner
- Answer phone calls, provide information, and handle inquiries or direct calls to appropriate staff members
- Schedule appointments and manage the office calendar
- Verify Insurance and collect co- pays
- Assist with clerical tasks such as filing, photocopying, and organizing documents
- Maintain office supplies inventory and place orders when necessary

Qualifications:
- Previous experience in an office or front desk role is preferred but not necessary
- Excellent customer service skills with a friendly and professional demeanor
- Strong phone etiquette and communication skills
- Proficient in computer skills, including data entry and using office software
- Ability to type accurately and efficiently
- Strong organizational skills with the ability to multitask and prioritize workload
- Attention to detail and accuracy in completing tasks

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, qualifications, or benefits associated with the role.

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Austin, TX 78735 (Required)

Work Location: In person

Salary : $17 - $18