What are the responsibilities and job description for the Physical therapy front desk receptionist/aide position at SportsCare Physical Therapy?
We are a friendly and dedicated team of physical therapy professionals committed to providing exceptional care and services to our patients. We are currently seeking a Receptionist/Physical Therapy Aide to join our growing practice and provide vital support in delivering a seamless experience for our patients.
Job Responsibilities:
- Greet and assist patients with a warm and welcoming attitude
- Answer phone calls and schedule appointments efficiently
- Handle patient intake, including updating personal information and insurance details
- Process patient payments
- Maintain accurate patient records
- Ensure the waiting area is clean, organized, and comfortable for patients
- Collaborate with therapists and staff to ensure smooth office operations
- Provide basic information about services, procedures, and insurance to patients
- Assist physical therapists with patient care and treatment activities.
- Prepare treatment areas and equipment for patient use.
- Help patients with exercises, modalities, and physical therapy treatments.
- Set up and maintain equipment in a clean and organized manner.
- Ensure patients’ comfort and safety during therapy sessions.
- Assist with patient movement, including transfers and positioning.
- Provide excellent customer service and contribute to a welcoming office environment.
Qualifications:
- High school diploma or equivalent
- Previous receptionist or customer service experience in a healthcare setting
- Knowledge of medical terminology required
- Strong communication and interpersonal skills
- Ability to manage multiple tasks in a fast-paced environment
- Knowledge of office equipment and basic computer skills (experience with scheduling
software a plus)
- A positive, professional, and compassionate demeanor
- Ability to maintain patient confidentiality and adhere to HIPAA guidelines
Hours are Monday, Wednesday and Friday 8am-6pm. These hours cannot be broken up or changed. You must be available to work these shifts. There is potential to add Tuesday and Thursday for coverage when needed.
If you're organized, detail-oriented, and passionate about helping others and looking for a rewarding position in the healthcare field, please submit your resume and cover letter. Pay starting at $17/hr. Start date mid January. No phone calls please.
Join us in making a difference in the lives of our patients!
Job Type: Part-time
Pay: From $17.00 per hour
Expected hours: No less than 25 per week
Schedule:
- Monday to Friday
- No weekends
Ability to Commute:
- Farmingdale, NY 11735 (Required)
Work Location: In person
Salary : $17
