What are the responsibilities and job description for the Director of Customer Retention position at Sportsdigita?
About the Role
This key leadership position will be responsible for developing and executing customer success strategies to drive engagement, retention, and satisfaction. The ideal candidate will have a proven track record of leading customer onboarding, including creative design services as part of implementation, and have strong account management experience, including strategic relationship building and customer advocacy.
This key leadership position will be responsible for developing and executing customer success strategies to drive engagement, retention, and satisfaction. The ideal candidate will have a proven track record of leading customer onboarding, including creative design services as part of implementation, and have strong account management experience, including strategic relationship building and customer advocacy.