What are the responsibilities and job description for the Head of Onboarding Experience position at Sportsdigita?
Responsibilities
As the Director of Customer Success, you will oversee the full customer onboarding, implementation, and launch process, ensuring customers successfully integrate and adopt our solutions. You will also develop and manage a structured launch framework that includes creative design services (branding, visual assets, marketing collateral, or UI/UX elements) as part of the onboarding journey.
As the Director of Customer Success, you will oversee the full customer onboarding, implementation, and launch process, ensuring customers successfully integrate and adopt our solutions. You will also develop and manage a structured launch framework that includes creative design services (branding, visual assets, marketing collateral, or UI/UX elements) as part of the onboarding journey.
