What are the responsibilities and job description for the Facility Manager position at Sportsplex Management Group?
Eager to work with us? Jump to the front of the line - Email our hiring manager Jessica directly at jlowry@sportsplexmg.com
From the second a customer walks through the door to the last "goodbye" of the night, the Facility Manager takes point on customer experiences. Our ideal Facility Manager will know every customer by name, lead a strong team of motivated employees, and promote our company values at The 422 Sportsplex.
Our Facility Manager:
- Exclusively works nights and weekends, 40 hours per week, some overtime required during peak season
- Functions as the "Manager on Duty"
- Schedules staff according to company payroll expectations per facility schedule
- Collects payments each night for leagues, rentals, and drop-in players
- Builds community relationships to acquire individuals and teams for youth programs, youth leagues, and adult leagues
- Delivers outstanding customer service by modeling and motivating staff to consistently interact with customers
- Resolves customer service issues in a timely, professional manner
- Enforces facility rules and checks participant memberships
- Enforces facility standards for cleaning and safety
- Logs accurate inventory and orders supplies as needed
Qualifications
- High School Diploma
- Excellent communication skills to connect with customers and co-workers
- Has a positive attitude and a strong work ethic - reflective of our company values
- Ability to manage a fast-paced, client-facing sports facility
- Strong time-management skills; ability to prioritize, organize and multitask; detail oriented
- Bachelor's degree in related field preferred
Pay & Benefits
- $20-$22/hr, based on experience
- Opportunity for promotion to salary pay with health insurance and dental based on performance over time.
- Free activity registration for employees and 50% off all activity registrations for their spouse and children (if applicable).
- Free early access to your pay through Homebase.
Eager to work with us? Jump to the front of the line - Email our hiring manager Jessica directly at jlowry@sportsplexmg.com
Salary : $20 - $22
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