Lead Front Desk Receptionist

We are seeking a dedicated, detail-oriented, and energetic individual to fill the position of Lead Front Desk Receptionist at SportsZone Orthopedics. In this role, you will be the first point of contact for patients, playing a crucial part in creating a welcoming and efficient office experience. You will lead the front desk team, ensuring a smooth flow of operations, from patient check-ins to administrative support. This role requires a positive attitude, exceptional communication skills, and a strong work ethic.

Bilingual candidates are encouraged to apply, as it would be an added bonus to our team.

Key Responsibilities:

• Greet patients warmly upon arrival and begin the check-in process, ensuring a seamless and welcoming experience.
• Clearly explain the insurance policies and how they relate to the services provided by our practice.
• Collect payments from patients, handling all financial transactions with accuracy and professionalism.

Clinical Support:

• Assist with patient documents and medical records, ensuring proper documentation and confidentiality.
• Answer and route incoming phone calls, providing helpful information and directing calls to the appropriate staff member
• Train on and utilize the EHR (Electronic Health Record) system to maintain accurate and up-to-date patient records

Administrative & Financial Duties:

• Stock office supplies and manage inventory.
• Sort and send incoming and outgoing mail.
• Assist with expense reports and billing.

Setting:

• Medical

Work Remotely

• No

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Radiology
• Surgery

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Language:

• Spanish (Required)

Work Location: In person

Salary : $13 - $15