Director -Retail Domain ( Client Partner)

Director/Client Partner – Retail and CPG

Location - NJ, NyC, Dallas Chicago

As a Client Partner , your primary responsibility is to develop and maintain strong relationships with clients across different industries. Your role is to be a trusted advisor to clients, working closely with them to understand their business needs, identify opportunities for growth, understand their challenges / pain points, and provide solutions that meet their requirements.

Deepening Client / Partner engagements & executing business expansion is at the core this role with a strategy to successfully scaling our offerings and executing business expansion plans. Sensing new business opportunities and building new sales pipelines with a strong mandate to drive profitable growth and footprint expansion.

Some of your key duties and responsibilities include:

• Extensive experience managing Retails clients

• Good understanding of enterprise application and retail IT landscape. Digital Commerce

experience will be a plus.

• Developing and executing strategies to expand existing relationships.

• Collaborating with cross-functional teams to develop solutions that meet client needs,

including software development, data analytics, cloud computing, application services

and digital transformation.

• Managing the overall client relationship, including ensuring client satisfaction,

identifying opportunities for upselling and cross-selling, and managing any issues or

concerns that arise.

• Providing oversight for all services provided by the company to the client.

• Providing thought leadership and industry expertise to clients, including staying up to

date with the latest trends and innovations in technology.

• Collaborating with internal teams to develop and deliver proposals, presentations, and

other client-facing materials.

• Managing the financial aspects of client relationships, including forecasting, budgeting,

and managing margins.

• Developing and maintaining a deep understanding of the competitive landscape and key

players in the IT services industry.

• Participating in industry events, conferences, and other activities to build your personal

brand and network within the technology sector.

Qualification:

15 years of successful experience selling IT services and Digital services. This role will

be focusing on offering the next generation solutions across Retail and CPG.

• Strong understanding of the IT services industry and be able to effectively communicate

complex technical concepts to clients.

• Strong business acumen with Retail IT landscape understanding. Digital commerce

experience will be preferred.

• Ability to hunt as well as farm in existing accounts.

• The individual will be a proven, successful, savvy sales executive.

• He/ She will have a high energy level, excellent communication skills and able to garner

immediate respect and acceptance based on experience, intelligence, and interpersonal

skills.

• Comprehensive understanding of targeted industry business environments, issues and

the trends affecting technology spend.

• Hands-on executive who will successfully assimilate into the corporate culture and

become involved as a member of the high-performing team.

• Has strong deal closing abilities.

• Proven track record of establishing strong, executive level customer relationships.

• Business acumen and financial (P&L) skills/metrics driven.

• Proven experience managing large global teams both from technology and delivery

perspective.

• Exceptional interpersonal skills, including teamwork, facilitation, and negotiation.

• Ability to adapt to changing client needs and market conditions.

• Demonstrated effective leadership and analytical skills.