Demo

Branch Manager

Sprague Pest Solutions
Sprague Pest Solutions Salary
Denver, CO Full Time
POSTED ON 2/7/2025
AVAILABLE BEFORE 5/7/2025

Description :

Do you have a passion for developing strong teams, fostering customer loyalty, and delivering exceptional business results? Do you also appreciate a healthy work-life balance, great benefits, and a people-first company culture?

If so, then you should consider joining Sprague Pest Solutions' Branch Management Team!

Sprague Pest Solutions is seeking an experienced Branch Manager in the pest control industry to help grow our business in the Denver Metro area, including all of Colorado and parts of Wyoming and Utah. This individual must have experience cultivating a strong sense of community and culture, generating and driving new sales, and leading a team of professionals in the pest control industry. High standards for service quality and value are essential in developing long-term professional relationships with current and potential clients. The Branch Manager will train others to consistently and passionately deliver uncompromising service to our customers.

If you have a passion for leading people and processes to achieve budget goals, drive sales performance, and ensure compliance in the field, then this is the job for you. The Branch Manager is responsible for fostering loyalty and retention with both clients and team members, assessing the ever-changing needs of the workforce and marketplace, and implementing policy and process changes to support our long-term growth strategies.

What you'll do :

  • Manage the day-to-day business operations and administration, performing field service work as needed
  • Establish relationships with customers, conduct business reviews, and resolve any service challenges
  • Manage workforce growth and turnover, oversee hiring, discipline, training, promotions, and scheduling
  • Monitor branch financial performance, set business objectives, and implement sales strategies to meet targets
  • Inspect field service work for compliance with quality standards, addressing deficiencies as needed

What you'll get :

  • 85,000-$95,000 (DOE) Salary to start plus annual bonus plan
  • A take-home service vehicle with gas card
  • Company-provided phone, uniforms, and safety equipment
  • On-the-job training and licensing
  • Pride in your work and the Sprague mission
  • A supportive team environment based on family values
  • Unlimited growth opportunities, with tuition assistance and leadership training
  • Benefits :

  • Health, Vision, Dental Insurance within 30 days of hire
  • 401K after 1 year, with 100% match up to 3% plus 50% match up to 6%
  • Paid time off : Personal time available day 1, holiday and vacation time after 90 days
  • Childcare assistance and college savings plan
  • What we do at Sprague :

    Working for Sprague means passionately delivering uncompromising service. We focus on our commitment to our clients and ourselves; consistency, accountability, respect, teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention.

    Requirements :

    Must haves for this job :

  • 2 years' experience in managing people and business operations
  • High school diploma or equivalent
  • Attention to detail and high standards of work quality
  • Hunger for knowledge and professional development
  • Competitive approach to both individual and team performance
  • Nice to haves for this job :

  • 3 years' experience in pest management
  • 1 years' experience in customer service, retail, food service, or hospitality
  • Associate's or Bachelor's Degree in business management or related fields
  • Pest control, industrial, or safety certifications
  • All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually.

    Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment.

    In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

    Detailed Job Description

    Position : Branch Manager

    Location : Denver Branch

    Reports To : Regional Manager

    Position Summary : ___________________________________________________

    The responsibility of the Service Center manager is to lead the Service Center in a direction consistent with the Sprague Vision, culture and business plan. The Sprague Manager must be capable of passionately delivering uncompromising results through the work of others.

    Essential Duties and Responsibilities : ____________________________________

  • Recruit and hire new employees that will ascribe to the Sprague Vision of; Passionately delivering uncompromising solutions.
  • Maintain employee numbers at appropriate levels. Promote Sprague's commitment to diversity.
  • Develop and mentor staff
  • Perform regular documented coaching session with all reports that build up to bi-yearly written reviews.
  • Hold staff accountable to performance standards.
  • Coordinate agenda and chair service center meetings and weekly sales meetings
  • Accurately compile and report payroll to corporate office
  • Work with HR to assure compliance with all government personnel mandates
  • Regularly audit client pricing and assure all new business is priced according to our guidelines and make sure clients pay within terms.
  • Promote safety in the workplace and manage loss control
  • Maintain QA scores above 96%. Audit 10 locations per month
  • Manage / maintain vehicles, equipment
  • Maintain Hourly rate within standard
  • Make sure all government regulations are complied with such as; licenses, safety, reporting, tax collections, etc
  • Develop budget and sales targets with Regional Manager. Implement strategic plan as developed. Deliver targeted results
  • Supports and encourages the future-focused, results-driven, values-based, sales & service culture throughout the organization
  • Maintain inventory levels within standards
  • Contributes to a favorable public image of Sprague by establishing and maintaining relationships and participation in the community (civic, industry, and professional).
  • Qualifications and Requirements :

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

    Knowledge, Skills and Abilities

  • Is receptive to suggestions from others on how to be more effective.
  • Behaves consistently and predictably; is reliable, responsible and dependable in fulfilling obligations; diligently follows through on commitments and consistently meets deadlines.
  • Diligently checks own work and work of others to ensure that all essential details have been considered; notices errors or inconsistencies, and takes prompt, thorough action to correct errors.
  • Projects a professional image of oneself, the branch and the organization; demonstrates a positive attitude towards work.
  • Is friendly, pleasant, courteous and professional when dealing with internal or external clients. Promotes cooperation, building teamwork, and resolving conflict.
  • Is able to set priorities for the team, and work through the team to accomplish work goals within accepted timeframes.
  • Adapts quickly to change and work under tight deadlines. Leads the team and and is willing share knowledge, cross-train, & take on additional responsibilities. Must be willing to work extended hours and weekends when necessary.
  • A self-starter who effectively organizes own work and others and completes on timely basis. Acts dependably to get things done right the first time. Considers positive and negative consequences before acting. Demonstrates a sense of urgency and takes initiative when necessary.
  • Is able to successfully grasp new materials and pass state licensing exams and requirements.
  • Able to learn and use computer and computer-based applications such as Learning Management System, sales contact system, Microsoft Office software.
  • Knowledge of sales building processes and practices.
  • Knowledge of pests, control products, services, and treatments.
  • Ability to develop long-term customer relationships
  • Behaves in accordance with Sprague's Commitment, Code of Ethics, Environmental Philosophy and Vision; follows company policies and procedures.
  • Education and / or Experience

    Bachelor's degree or appropriate combination of education and experience in service

    industry. Past experiences demonstrate ability to generate results through others, while

    achieving a team culture consistent with Sprague's.

    Language Skills

    Ability to read and write reports, business correspondence, and procedure manuals. Ability to interact tactfully and positively with Sprague staff and management. Ability to speak effectively to clients or Sprague employees.

    Mathematical Skills

    Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

    Reasoning Ability

    Ability to apply common sense understanding to carry out instructions furnished in written or oral form. Ability to reason and interact within a complex human environment.

    Licenses or Certificates

    Must be licensed in all categories and in all states that your service center supports. Current Driver's License

    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; climb; and talk and hear. The employee must occasionally lift and / or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee is required to regularly drive a company vehicle between client sites and will be required to maintain a DOT certificate. Some positions may also require a CDL and Hazardous Materials endorsement.

    Work Environment

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office setting and in a variety of client settings that will include exposure to seasonal weather, damp and / or dusty locations. There are frequent employee and client contacts and interruptions in person and via the telephone during the day. The noise level in the work environment is moderate.

    W. B. Sprague Company Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment .

    Compensation details : 85000-95000 Yearly Salary

    PI658b825c52ba-31181-36850521

    Salary : $85,000 - $95,000

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