What are the responsibilities and job description for the Receptionist position at Spring Gardens Assisted Living?
Spring Gardens of Draper is looking to add an exceptional, responsible RECEPTIONIST to our Front Desk team at of our beautiful community in Draper, UT. This position would be PART TIME & APPLICANT MUST HAVE AVAILABILITY TO WORK WEEKENDS.
The following shifts are available:
Monday - Friday from 4pm-7pm
Saturday - Sunday from 2pm - 6pm
The Receptionist is responsible for facilitating resident and guest enjoyment by providing information and assistance in response to a wide variety of requests.
We are searching for an outstanding individuals with excellent customer service skills. You must be able to multi-task and love to work in a fast-paced and positive work environment. This vibrant receptionists will be focused on customer service and one who truly enjoys interacting with seniors. Please be responsible/dependable, goal-driven and an autonomous self-starter with an entrepreneurial passion and drive to reach the pinnacle of success.
Duties & Responsibilities:
- Provide exceptional customer service
- Answer telephones, direct calls to appropriate individuals in a timely, clear, concise, and professional manner
- Effectively manage business center and process incoming and outgoing mail
- Maintain a safe and secure environment, follow established safety standards
- Encourage teamwork through cooperative interactions with co-workers and other departments
- Keep front lobby area and front desk clean and organized; etc.
- Direct emergency personnel to emergency location and be contact person in case of emergency
- Document in the logbook any significant incidents
- Maintain visitor sign in/out book, reservation book for guest rooms, and completes maintenance work orders
Benefits (full time employees only)
- Competitive salary, training, and growth opportunities
- Free VASA gym members
- 1 Free meal every shift
- Medical,Dental ,& Vision insurance (Full time employees)
- Life Insurance (Full time employees)
- 401K (Full time employees)
- Employee Assistance Program
- Generous Employee Referral Bonus Program
Qualifications:
One (1) year job related experience preferred in senior living communities (Preferred)
Positive and engaging
Passion for serving others
Being willing to be a first "great impression" for all those who enter the community through friendliness and customer service.
Experience with dementia care preferred.
Ability to handle multiple priorities
Possess written and verbal skills for effective communication and the ability to facilitate small group presentations
Competent in organizational, time management skills
Food handlers, first aide, and CPR certified (Or within first 3 months of employment)
Demonstrates good judgment, problem solving and decision making skills
Ability to make responsible choices and decisions and act in a residents best interest
Proficiency in basic computer systems and design program to help design community flyers and events
Ability to work semi-independently without direct supervision by following community procedures and guidelines and have the ability to follow through on assigned tasks
Demonstration of proficiency in computer skills