What are the responsibilities and job description for the Front Desk Associate position at Spring Hill Suites by Marriott?
For this position we are seeking self-motivated and dependable candidates. We are looking for someone who provides the highest quality of customer service. Our Front Desk Team checks our hotel guests in and out of their stay at our property. We handle guest requests and work together to make each guests stay exceptional.
Work Schedule:
TBD during Interview
Candidates must be able to:
- Place guest service as your number one priority
- Maintain the highest level of standards in cleanliness and hospitality
- Handle cash transactions with accuracy
- Consistently stand and move for majority of shift
- Work efficiently under fast paced conditions
- Work well with a team
- Stock items for purchase in our guest marketplace
- Maintain a 134-room property
- Fosse experience is a Plus
Experience in hotels is preferred, but not required. We ask that candidates include a cover letter outlining their interest and qualifications for this position. Tell us about you!
Mission Statement: "Pinnacle Hotels is committed to exceed the expectations of our guests by providing excellent value and first-rate service through personal attention from our enthusiastic and dedicated team members and managers while maintaining the highest return on investments. We can fulfill our commitment because we are devoted to forming relationships with every guest to meet their individual needs to pursue a level of excellence in all that we do by remembering our core values:
- Integrity - we will maintain the highest standard of conduct in all our actions
- Teamwork - we will work together in all divisions to achieve goals
- Individual Worth - we will recognize and respect our fellow team members and guests
- Community Outreach - we will strive to enrich the community and give back
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Expected hours: 40.00 per week
Benefits:
- Employee discount
- Referral program
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
- Overtime
- Weekends as needed
Experience:
- Hotel experience: 1 year (Required)
Work Location: In person
Salary : $16 - $17