Concierge/Receptionist Springhill Suites By Marriot Bricktown OKC

Overview
We are seeking a dedicated and personable Concierge to join our team. The ideal candidate will serve as the first point of contact for guests, providing exceptional customer support and ensuring a welcoming atmosphere. This role requires strong organizational skills, effective time management, and the ability to handle various administrative tasks efficiently.

Responsibilities

• Greet guests warmly and assist with check-in and check-out procedures.
• Manage phone systems, responding to inquiries and directing calls as needed.
• Provide information about local attractions, services, and amenities.
• During peak hours you will assist with check-ins and coordinate with management any issues or compliments along the way.
• Handle guest requests promptly and effectively, ensuring satisfaction.
• Maintain accurate records through data entry and file management.
• Collaborate with other departments to ensure seamless guest experiences.
• Uphold high standards of cleanliness and organization in the concierge area.

Requirements

• Proven experience in customer support or a similar role is preferred.
• Strong organizational skills with attention to detail.
• Proficient in office management practices and administrative tasks.
• Familiarity with phone systems and data entry processes.
• Excellent time management skills to prioritize tasks effectively.
• Ability to work well under pressure while maintaining a positive attitude.
• Strong communication skills, both verbal and written.
• A proactive approach to problem-solving and guest service.

Join our team as a Concierge where your contributions will create memorable experiences for our guests!

Job Type: Part-time

Pay: From $12.00 per hour

Expected hours: 18 – 30 per week

Schedule:

• Evening shift

Ability to Commute:

• Oklahoma City, OK 73104 (Required)

Ability to Relocate:

• Oklahoma City, OK 73104: Relocate before starting work (Required)

Work Location: In person

Salary : $12