What are the responsibilities and job description for the EDI Analyst II Team Lead position at Spring Systems?
Benefits : 401(k)
401(k) matching
Opportunity for advancement
Paid time off
Training & development
JOB DESCRIPTION :
Team Lead. This is a customer service role, involving communication with vendors via phone and email. All transactions will be EDI related, but prior EDI experience is not mandatory - you will be trained on EDI and our system if needed. We are looking for someone with professional experience and the potential to grow into a supervisory position.
Candidates should have moderate Excel experience, familiarity with the basics of technology, and be detail oriented. You should be a self starter, willing to take on new projects as needed. This role is limited to start, but there is room for growth if you excel.
STARTING RESPONSIBILITIES INCLUDE :
- Customer Service.
- Prepare, run, and ship client print jobs (shipping labels, packing slips and other shipping documents)
- Support client requests for transaction processing (data entry & configuration of shipping, invoicing transactions).
- Assign new UPC codes and load to online catalogs.
- Execute reports to match sent transactions with appropriate acknowledgements.
- Maintain trading partner address tables in Excel and SQL database.
- Monitor and respond to email requests and alerts.
- Answer phones.
MANDATORY SKILLS :
ADDITIONAL RESPONSIBILITIES COULD EXPAND TO INCLUDE :
HELPFUL SKILLS :
ABOUT US Our company provides technical software (SaaS) and related services to the retail, fashion and wholesale industries. We pride ourselves on building strong business relationships with our customers, helping them deepen their relationships with the major retail players (Amazon.com, Bed Bath & Beyond, Bloomingdales, JC Penney, Macy's, Neiman Marcus, Nordstrom, Saks Fifth Avenue, Sears, Target, Walmart, and many more).
Equal Employment Opportunity. Please send resumes and salary requirements to : careers@springsystems.com Work Schedule : Full-time. 9-6 plus one late night per week (11-8).
