What are the responsibilities and job description for the Office Administrator position at Spring Valley Monuments?
About Us
Family owned and operated 100 plus year old monument company is seeking a friendly and service-oriented Office Administrator to join our team! Spring Valley Monuments is honored to have team members who feel a closeness with not only each other but the families we serve as well. Working with grieving families can be personally rewarding. If you are compassionate and enjoy assisting people in their time of need, then this job is for you. We have a dedicated staff who pride themselves on the work they do and see themselves growing with the company and spending the rest of their careers with us.
Job Summary
As an Office Administrator, you will be responsible for processing orders and supporting the team as a whole. You will also have the opportunity to assist customers with the designing of their monuments and ensure an excellent, personal one on one experience. The ideal candidate will excel in customer service, sales and administration. Experience in the field is not required, extensive paid training is provided to equip you with the necessary skills to excel in your role.
Responsibilities
- Consulting with families in the designing of their monuments.
- Reviewing pricing to ensure families are informed of all the various options.
- Setting the proper expectations for timing and process of creating the monument.
- Working with our field team to ensure the timely setting of completed monuments.
- Develop and maintain solid product knowledge in order to meet family's various memorial needs.
- Preparing inscription and memorial sales paperwork including tracking orders, follow up on monument quotes and emailing photos of completed work.
Qualifications
- Willingness to work well in a team environment
- Ability to meet and interact with customers in person, on the phone and via email.
- Strong written and verbal skills required.
- Experience in office management with extensive organizational skills are necessary.
- Attention to detail and a flexible, proactive attitude.
- Strong problem solving and negotiation skills.
- Full time position with some Saturday hours required.
- Industry experience is a plus
Benefits/Perks
- Competitive Salary
- Paid Time Off
- Career Growth Opportunities
- Fun and Energetic Environment
- Ongoing Training
- Employee Discount
- Medical Insurance Stipend
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Experience:
- Microsoft Office: 3 years (Preferred)
- Administrative experience: 3 years (Preferred)
Ability to Relocate:
- Airmont, NY 10952: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $30