What are the responsibilities and job description for the Game Day Ambassador position at Springfield Cardinals?
Summary of Responsibilities:
- Game Day Ambassadors are primarily responsible for providing excellent customer service, coordinating in-game promotions, and working the guest relations kiosks on game days.
- Individuals chosen for these positions must be available to work nights, weekends, holidays and variable hours as assigned, based on the organization's regular and postseason schedule.
- Game Day Ambassadors will also be responsible for working community events and special events throughout the calendar year.
Essential Functions of the Job
- Entertain fans in between innings with in-game promotions
- Assist fans with any questions, comments, and concerns at the guest relations kiosk
- Assist with making the distribution process of giveaways as seamless as possible
- Complete all other duties as assigned
Education and Experience Required
- Must be 18 years or older
- High school diploma or equivalent
- Excellent communication, collaboration and interpersonal skills, with proven ability to work with people from diverse backgrounds
- Ability to take ownership of assigned business areas and address issues as they arise
- Self-motivated with a high degree of integrity
- Excellent attention to detail, organizational & time management skills
- Excellent work ethic and ability to learn quickly, multi-task, and prioritize various workloads
- Physical demands: at least 50% walking and 20% using stairs
Education and Experience Preferred
- Currently pursuing an Undergraduate degree from College or University with an emphasis in Hospitality, Public Relations, Communications, Business, Marketing, Sports Administration/Management, Event/Entertainment Management or a related field
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
