What are the responsibilities and job description for the Receptionist/Administrative Assistant position at Springfield Gentle Dental?
About Us:
We are a well-established and growing dental practice, expanding into a brand-new, state-of-the-art facility! As our office continues to thrive, we are looking for a friendly, professional, and highly organized Dental Receptionist / Front Desk Team Member to join our team.
Position:
As the first point of contact for our patients, you will play a key role in ensuring a smooth and welcoming experience. This position requires someone who is detail-oriented, excellent with communication, and capable of multitasking in a fast-paced environment.
What We Offer:
- A supportive and fun work environment
- A modern, growing practice with a brand-new facility
- Opportunities for professional growth and development
Key Responsibilities:
- Greet and check in patients with professionalism and warmth
- Present treatment plans clearly and confidently to patients
- Collect and process payments, ensuring accurate financial transactions
- Verify insurance benefits
- Maintain an organized front desk and manage patient records
- Collaborate with the clinical team to optimize scheduling efficiency
- Manage the front desk operations, including answering phone calls and directing inquiries appropriately.
- Maintain an organized calendar by scheduling appointments and meetings for staff members.
- Assist in managing office supplies and inventory to ensure the office runs efficiently.
- Offer customer support by addressing client inquiries and resolving issues promptly.
- Maintain confidentiality of sensitive information while adhering to company policies.
- Collaborate with team members on various administrative projects as needed.
Qualifications:
- Prior experience in a dental or medical front office preferred but not required
- Excellent communication and customer service skills
- Proficiency with dental scheduling software (or willingness to learn)
- Ability to handle financial transactions and discuss treatment costs with confidence
- Proven experience in a receptionist or administrative role is preferred
- Strong organizational skills with the ability to manage multiple tasks efficiently
- Excellent customer service skills with a friendly demeanor
- Proficiency in computer literacy, including familiarity with office software
- Experience with calendar management and scheduling is highly desirable
- A proactive attitude toward problem-solving and assisting team members as needed.
Schedule:
- Monday to Thursday
- Optional half-day Fridays
How to Apply:
If you have a passion for patient care and a strong attention to detail, we’d love to hear from you! Please send your resume and a brief cover letter.
Join our dynamic team as a Receptionist/Administrative Assistant, where your contributions will be valued, and you will play a key role in maintaining our professional environment.
Job Type: Full-time
Pay: $19.00 - $25.00 per hour
Expected hours: 32 – 42 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- No nights
- No weekends
Work Location: In person
Salary : $19 - $25
