FSS Specialist

FAMILY SELF-SUFFICIENCY SPECIALIST

Full-Time Position

Salary Range: $35,802 - $53,703 commensurate with education and experience

POSITION SUMMARY:

The incumbent assists participants in meeting their goals to become self-sufficient by developing a plan of action; matching services and providers; advising participants on compliance with applicable SHA programs; preparing FSS reports; and maintaining positive working relationships with providers

ESSENTIAL FUNCTONS:

• Enrolls participants in the FSS Program and assists application for services and programs associated with their action plan.
• Develops a plan of action for each participant; matches services and provider.
• Advises participants in program regarding compliance with Pubic Housing or HCV Program rules and regulations.
• Works with supervisor on conducting recruitment activities, tracking results of program, action plan, service provider, program coordinating committees, and Resident Councils.
• Interviews FSS candidates to determine service needs, provide linkages to specific services designed to assist the family in achieving self-sufficiency.
• Develops a detailed service plan outlining specific services (i.e. employment training, education, and counseling), timeframes and goals for achieving self-sufficiency.
• Establishes and maintains regular meetings with participating families to monitor progress towards completing the Individual Action Plan.
• Prepares monthly accountability reports of participant’s goals and achievements.
• Coordinates escrow payments with the Director of Self-Sufficiency Programs monthly upon participant program completion.
• Develops strong working relationships with various service providers, inclusive of, but not limited to, educational, banking, and human service organizations to ensure effective referral of FSS participants and associated follow-up.
• Works with SHA Administration, Public Housing and HCV program staff and Resident Councils to coordinate and improve delivery of services for the benefit of Family Self Sufficiency participants.
• Coordinate and participate in Program workshops.
• Ensures compliance with all applicable policies and procedures of the Springfield Housing Authority.
• Maintains regular and reliable attendance.
• Contributes to team efforts by performing other duties and responsibilities as required or assigned.

The Springfield Housing Authority is an Equal Opportunity Employer

EDUCATION AND EXPERIENCE:

Associate’s Degree in social services; and two (2) years of experience in social or community services, case management, or related field; or any equivalent combination of training and work experience that provides the necessary knowledge, skills and abilities.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of Family Self-Sufficiency, Public Housing, HCV, and various other community programs, policies, and procedures.
• Knowledge and understanding of social and economic problems and special needs faced by lower income families.
• Knowledge of occupational hazards and applicable precautionary measures.
• Skill in caseload management; planning, monitoring, and following-up as necessary.
• Skill in the proficient use of office equipment, computers, and software;
• Skill in typing 40 WPM with accuracy
• Skill in maintaining accurate and complete complex records and generate computerized FSS reports.
• Ability to maintain a valid Illinois driver’s license and be an insurable SHA driver.
• Ability to work independently in an organized, thorough, detailed, accurate, and efficient manner.
• Ability to communicate (oral and written) and interact with diverse individuals (public, outside agencies/vendors, and co-workers) in a courteous, confidential, effective, positive, professional, and ethical manner.
• Ability to travel periodically.