What are the responsibilities and job description for the Service Coordinator / Counselor (Family Self-Sufficiency Specialist) position at Springfield Housing Authority?
FAMILY SELF-SUFFICIENCY SPECIALIST
Full-Time Position / Salary Range: $35,802 - $53,703
EDUCATION & EXPERIENCE:
Associate’s Degree in social services; and two (2) years of experience in social or community services, case management, or related field; or any equivalent combination of training and work experience that provides the necessary knowledge, skills and abilities.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of Family Self-Sufficiency, Public Housing, HCV, and various other community programs, policies, and procedures; Knowledge and understanding of social and economic problems and special needs faced by lower income families; Knowledge of occupational hazards and applicable precautionary measures; Skill in caseload management; planning, monitoring, and following-up as necessary; Skill in the proficient use of office equipment, computers, and software; Skill in typing 40 WPM with accuracy; Skill in maintaining accurate and complete complex records and generate computerized FSS reports; Ability to maintain a valid Illinois driver’s license and be an insurable SHA driver; Ability to work independently in an organized, thorough, detailed, accurate, and efficient manner; Ability to communicate (oral and written) and interact with diverse individuals (public, outside agencies/vendors, and co-workers) in a courteous, confidential, effective, positive, professional, and ethical manner; Ability to travel periodically.
DUTIES & RESPONSIBILITIES:
Enrolls participants in the FSS Program and assists application for services and programs associated with their action plan; Develops a plan of action for each participant; matches services and provider; Advises participants in program regarding compliance with Pubic Housing or HCV Program rules and regulations; Works with supervisor on conducting recruitment activities, tracking results of program, action plan, service provider, program coordinating committees, and Resident Councils; Interviews FSS candidates to determine service needs, provide linkages to specific services designed to assist the family in achieving self-sufficiency; Develops a detailed service plan outlining specific services (i.e. employment training, education, and counseling), timeframes and goals for achieving self-sufficiency; Establishes and maintains regular meetings with participating families to monitor progress towards completing the Individual Action Plan; Prepares monthly accountability reports of participant’s goals and achievements; Coordinates escrow payments with the Director of Self-Sufficiency Programs monthly upon participant program completion; Develops strong working relationships with various service providers, inclusive of, but not limited to, educational, banking, and human service organizations to ensure effective referral of FSS participants and associated follow-up; Works with SHA Administration, Public Housing and HCV program staff and Resident Councils to coordinate and improve delivery of services for the benefit of Family Self Sufficiency participants; and Coordinate and participate in Program workshops.
APPLICATIONS SHOULD BE FORWARDED TO:
Springfield Housing Authority
Department of Human Resources
200 N. Eleventh Street
Springfield, IL 62703
Pay, benefits information, and employment applications are available on the SHA Website: www.springfieldhousingauthority.organd by clicking on the link: https://Secure.YourPayrollHR.com/ta/TPCA435.jobs?ApplyToJob=167977089
This position will remain open until filled
The Springfield Housing Authority is an Equal Opportunity Employer
Job Type: Full-time
Pay: $35,802.00 - $53,703.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Social Services: 2 years (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $35,802 - $53,703
