What are the responsibilities and job description for the Hotel Front Desk Agent position at Springhill Suites By Marriott-Fargo?
Greet guests, handle check ins/outs and assign rooms
Manage room keys, ID verification and ensure secure transactions
Answer phone calls, respond to emails and resolve guest inquiries
Process payments, handle billing and keep accurate records
Provide information on hotel services, amenities and local attractions
Collaborate with other departments to ensure seamless guest experiences
Maintain the front desk area's cleanliness and organization
Follow hotel policies, procedures and safety protocols
Excellent communication, interpersonal and problem-solving skills
Ability to work 3-11p flexible schedule with weekend availability
Basic computer skills
High school diploma or equivalent required
- Competitive hourly rate ($16-$17/hr.)
- Comprehensive benefits package (medical, dental, vision)
- Paid time off accrual
- Opportunities for career growth and development
- A dynamic and supportive work environment
#hc146527
Salary : $16 - $17
