What are the responsibilities and job description for the Front Desk - Full Time position at SpringHill Suites by Marriott?
Job Title: Front Desk Agent - SpringHill Suites Charleston River View
Shift Hours: 3:00 PM - 11:00 PM and or 7:00 AM -3:00 PM
Compensation: $15 - $16 per hour
Employment Type: Full-time
Are you a hospitality enthusiast with a passion for providing exceptional guest experiences? SpringHill Suites Charleston River View is seeking a dynamic individual to join our team as a Front Desk Agent. This position offers the opportunity to work in a vibrant and welcoming environment, providing outstanding service to our guests during the evening shift.
Responsibilities:
- Greet and assist guests with a warm and friendly demeanor upon arrival
- Check-in and check-out guests efficiently, ensuring accuracy in reservations and payment processing
- Provide information about hotel amenities, local attractions, and dining options
- Handle guest inquiries, requests, and concerns promptly and professionally
- Answer phone calls and direct them to the appropriate department or person
- Process reservations and cancellations with attention to detail
- Collaborate with other hotel departments to ensure seamless guest experiences
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Nothing in this job description restricts management’s right to assign or reassign duties, work hours and/or responsibilities for this job at any time.
Benefits:
- Medical, dental, and vision insurance
- Retirement savings plan with 401K (4% match)
- Employee-Provided and Voluntary Life Insurance
- Generous Paid Time Off program
- Annual Performance and Merritt based Raises
- Employee Wellness Program
- Fitness Reimbursement ($100)
- Merritt and performance based annual raises
- Discounts at All Auro Hotels Properties in addition to brand benefits(Hilton, Marriott etc.)
- Employee Referral Program
- Career Development Program to Enhance Skills and Advance Careers
- Educational Support: Rama Scholarship Program: Potential financial assistance for the college education of children of qualified associates.
Legal:
Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.
Salary : $15 - $16
