What are the responsibilities and job description for the Hotel Front Desk Associate position at SpringHill Suites by Marriott?
Job Overview
We are seeking a friendly and organized Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Responsibilities
- Greet and assist guests and visitors in a professional manner.
- Manage front desk operations, including answering phones, checking in guests, and handling inquiries.
- Maintain accurate records and files, ensuring all documentation is up-to-date.
- Various administrative tasks, including document creation and data management.
- Provide customer support by addressing guest concerns and resolving issues promptly.
- Perform proofreading of documents to ensure accuracy and professionalism.
- Collaborate with team members to ensure smooth office operations and enhance guest satisfaction.
Skills
- Proven experience in front desk or customer service roles.
- Strong time management skills with the ability to prioritize tasks effectively.
- Excellent communication skills, both verbal and written.
- Strong attention to detail with effective proofreading abilities.
- Ability to work independently as well as part of a team.
- Thrive in a dynamic environment, we encourage you to apply for this exciting opportunity as a Front Desk Agent!
Job Type: Part-time
Pay: From $14.00 per hour
Expected hours: 16 – 32 per week
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Work Location: In person
Salary : $14
