What are the responsibilities and job description for the Sales Coordinator position at SpringHill Suites by Marriott?
Springhill Suites by Marriot Orlando Airport is seeking a Sales Coordinator. Previous Sales experience in a similar sized hotel market is required. Competitive pay rate, great company benefits, employee discounts, and much more.
Essential Job Functions
- Perform duties associated with business development. Develop and follow a targeted action plan and update plan on a monthly basis. Develop, pursue and follow‐through with business leads.
- Create clients by providing prospects with complete and accurate information on hotel. Determine client needs and possible objections; provide persuasive arguments to close the sale. Negotiate rates to maximize revenues.
- Develop positive working relationships with existing clients by anticipating needs and acting promptly to rectify any problems.
- Practice effective revenue/yield management to include wise negotiation and booking function space, focused solicitation during soft occupancy periods and effective rate and price negotiation.
- Consults with representatives of client group or organization to plan details such as number of persons expected, display space desired, and food service schedule. Have a comprehensive understanding of the property and its offerings.
- Notifies various department heads of arrangements made to ensure high level of service and guest satisfaction.
- Inspects rooms and displays for conformance to needs and desires of group.
- Possess strong working knowledge of business development and sales techniques, catering and banquet operations, yield management, service standards and techniques, guest relations and etiquette, food and beverage, service ware and equipment, menu development and general hotel knowledge and practical ability to apply business knowledge in a hotel setting.
- Possess the ability to make effective judgments on the various components of the positions and the property to effectively solve guest and operational problems.
Experience/Education
College degree preferred but not required; 3‐5 years hotel experience preferred. Must speak, read, and understand English. Bilingual (Spanish) is a plus.
Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.