What are the responsibilities and job description for the Front Desk Agent position at Springhill Suites Dallas Mansfield?
The Front Desk Agent completes guest registration, room assignments and blocking providing efficient, gracious and professional guest service. Our Front Desk Agents must be comfortable conversing with people from all over the world, with a friendly and smiling face. An essential function of the job is providing the highest quality of service to the guest at all times and anticipating and exceeding the guests' expectations. The Front Desk Agent will need to be comfortable using a computer, and lifting, carrying, or otherwise moving up to 10lbs frequently or up to 50lbs occasionally with assistance.
Shifts would primarily be 7 am -3 pm and 3 pm-11 pm
-Must be flexible and be reliable
- Attendance for scheduled shifts is crucial
-An eye for details and willingness to follow directions are important
-Ability to work as part of a team, but also independently
-Delivering great customer service and troubleshooting
-Working with management on guest satisfaction
-Weekend and holiday availability is required
Job Types: Full-time, Part-time
Additional Compensation:
- Bonuses
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Detail-oriented -- would rather focus on the details of work than the bigger picture
- Achievement-oriented -- enjoys taking on challenges, even if they might fail
- Autonomous/Independent -- enjoys working with little direction
- Innovative -- prefers working in unconventional ways or on tasks that require creativity
- High stress tolerance -- thrives in a high-pressure environment
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Free parking
- Paid time off
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
Ability to Relocate:
- Mansfield, TX 76063: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $15