What are the responsibilities and job description for the Business Transient Sales Manager position at SpringHill Suites - Denton?
Hotel Overview
The Springhill Suites by Marriott in Denton, TX is a beautiful 129 room hotel in Denton, Tx. We are located in the business district and within a 5 minute drive of the University of North Texas and Texas Women's University. We are nearby historic museums, shopping at the Golden Triangle Mall and over 25 restaurants and entertainment venues in our famous downtown square as well as Buc-ees. The Texas Motor Speedway, home to NASCAR racing, is only 20 minutes from the hotel. We are centrally located and only minutes from Peterbilt, Tetra Pak, Sally Beauty, WINCO Foods and Denton Regional Hospital with easy access to I-35 near Teasley Lane.
Visit our hotel website at https://www.marriott.com/en-us/hotels/dfwsd-springhill-suites-denton/overview/
Job Summary
We are seeking a dynamic market-savvy Hotel Business Transient Group Sales Manager to handle Corporate (BT) Business Travel accounts to join our amazing team and develop an extensive ongoing pipeline of upper-tier group contracts or ongoing utilization of key Corporate BT accounts. Knowledge of CRM systems, lead sources, meeting packages & hotel sales contracts is required.
Join our exceptional team at a competitive pay rate starting at 55k/Yr DOE plus a quarterly and annual incentive plan up to 50% of base pay plus benefits (401k, PTO, Vacation, Holiday and Health Insurance) for Full-Time associates.
Marriott CI/TY Experience Preferred
At least 4 years of progressive experience in a hotel sales environment is strongly preferred. Other prior B2B sales experience is a plus. Must be proficient in Windows, Company approved spreadsheets and word processing. Must be able to type a minimum of 50wpm. Position requires a flexible schedule to include evenings and weekends as required for client entertainment. Occasional travel is also required.
Essential Duties & Responsibilities
- Assists the Director of Sales and General Manager to ensure that sales activities meet or exceed budgeted revenue for the hotel overall and for identified areas or personal responsibility.
- Dedicates approximately eighty percent (80%) of work time to customer contact sales solicitation.
- Sets goals and formulates action plans for soliciting and maintaining business based on the targeted market segments focusing on key result areas as defined in the hotel business plan.
- Develops and implements sales and marketing strategies for new and existing accounts that will result in meeting and/or exceeding budgeted revenue and GOP goals.
- Maximizes individual productivity and results by planning and structuring time for sales activities based on business needs and trends.
- Generates new business through telemarketing, networking and cold calling.
- Travels approximately 75% of work time (generally within local area) although sales activities may require occasional overnight travel.
- Makes outside sales calls by scheduling weekly site inspections or off-site appointments to introduce hotel services to new accounts and to maintain and increase business to existing accounts to include entertainment both on and off hotel property during client accessible periods (breakfast, lunch or dinner).
- Contacts individuals, civic groups and executives or organizations to explain services and facilities offered by the hotel and to solicit their business.
- Identifies new business by consulting publications and internet searches to learn about events (conventions, conferences, training seminars, social gatherings and other functions).
- Actively participates and communicates with diverse community groups and organizations as a representative of the hotel in order to develop positive relationships with community representatives and networking opportunities that will result in business leads from these groups.
- Maximizes business opportunities with existing accounts by building and maintaining good client relationships and following up with representatives of existing accounts on an ongoing basis to determine their needs for hotel services.
- Evaluates competition to identify potential points of competitive advantage and disadvantage.
- Prepares promotional correspondence with travel bureaus, business, and social groups.
- Develops and maintains standard account management systems for prospects, new accounts, existing accounts; develops and maintains client files.
- Enforces the sales department and Company policies and procedures in accordance with DePalma Hotels Sales and Marketing SOP Manual.
- May perform “liaison” function with other hotel-level departments to facilitate services agreed upon by the sales office and clients.
- May coordinate sales related activities with other departments to increase internal staff awareness of the customers’ needs and to offer new and improved services to customers.
- May attend Staff Meetings and Revenue Management Meetings during non-key selling hours.
- As required of all hotel associates, assist any customer or potential customer in a prompt, courteous, friendly and helpful manner at all times.
- Performs any other job-related duties as assigned.
Education and/or Experience
- College degree and/or 5 years of equivalent industry experience in Sales or equivalent.
- Working knowledge of Sales Pro, Opera and Fosse is a plus but not required.
- Complete understanding of pricing and yielding policies, sales, and marketing promotions and sales SOP’s preferred.
- Must be able to convey information and ideas clearly
- Must have excellent written and verbal communication skills
- Must be able to evaluate and select among alternative courses of action quickly and accurately
- Must work well in stressful, high-pressure situations.
- Must maintain composure and objectivity under pressure.
- Must be effective at handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
- Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of a particular need.
- Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
- Must be able to work with and understand financial information and data, and basic arithmetic functions.
- Must be available and able to work a flexible schedule including nights, weekends and holidays as occasionally needed based on business demand and client needs
Apply Today
To become part of our exceptional team, interested candidates may apply by sending a resume online for consideration or come in and visit us Monday through Friday between 10am and 5pm at:
SpringHill Suites - Denton
1434 Centre Pl Dr
Denton, TX 76205
About DePalma Hotels & Resorts
DePalma Hotels & Resorts specializes in renowned hospitality management for independent hotel owners, portfolio investment groups and national financial institutions. We have demonstrated lasting success as a national hotel management company for over 30 years through unique strategies developed and refined by an exceptional industry-leading team of talented hospitality professionals. In fact, we are one of the longest serving management companies in the United States. You simply can't find that type of hotel management expertise anywhere else.
Hospitality is our Passion
Hospitality management is much more than just a job to us. It is a passion and a calling for those who want to create positive experiences and memories for others. It is about being the one that will go that extra mile that turns a good experience into a great experience. Of course, you never do this alone and you will have the opportunity to work with a great team in an inspirational and fun working environment. There are very few careers more rewarding than one that allows you to make everyone who walks through your doors feel valued and appreciated.
Join Our Team!
If you are passionate about hospitality and looking for a rewarding long-term career with unlimited potential for personal and professional development, then look no further and apply to one of our open positions
For more information about DePalma Hotels & Resorts, please visit our website at www.depalmahotels.com
Job Type: Full-time
Pay: From $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Compensation Package:
- Quarterly bonus
- Yearly bonus
Schedule:
- Day shift
- Monday to Friday
- Morning shift
Experience:
- Sales: 1 year (Preferred)
- Sales management: 1 year (Preferred)
- Hotel: 1 year (Preferred)
- Marriott: 1 year (Preferred)
Ability to Commute:
- Denton, TX 76205 (Required)
Ability to Relocate:
- Denton, TX 76205: Relocate before starting work (Required)
Work Location: In person
Salary : $55,000