What are the responsibilities and job description for the Front Desk Agent (Part-Time) position at SpringHill Suites?
Overview:
Urgent Hiring:
We are seeking a Front Desk Agent to join the team of SpringHill Suites Dayton Beavercreek. The ideal candidate will have a passion for hospitality and excellent customer service skills.
Responsibilities:
- Greet guests and provide them with exceptional customer service
- Check guests in and out of the hotel using FOSSE
- Answer phone calls and assist with inquiries
- Handle reservations and cancellations
- Process payments and maintain guest accounts
- Assist with night audit procedures
- Provide information about hotel services, amenities, and local attractions
Requirements:
- Experience in FOSSE Property Management System
- Previous experience in a front desk or hotel setting preferred
- Strong communication and interpersonal skills
- Proficiency in phone etiquette and handling phone systems
- Knowledge of hospitality management practices
- Familiarity with resort or hotel management is advantageous
Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests!
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
Experience:
- Hotel experience: 1 year (Required)
Ability to Relocate:
- Beavercreek, OH 45431: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $18
