Area Director

Sprinkles is hiring an Area Director (AD) who will be responsible for traveling throughout the region to oversee bakeries. In this position, you will offer support to respective General Managers and their teams by developing their leadership skills into driving successful business results. The Area Director must love coaching and development and invest in growing associates into successful team leaders. You must convey the Sprinkles brand as Area Director. You will serve as the liaison between your teams and the support center to ensure strong communication while focusing on daily sales, marketing plans, and bakery operations.

• Benefit options include Heath, Dental, Vision, Life, and 401K
• Daily Pay option available to associates
• Sprinkles Associate Card to sprinkle the joy to your family, friends, and community
• Opportunity to do good – Sprinkles partners with several charities and community organizations
• Family Friendly Hours
• Paid parental leave & paid time off
• Chance to be a part of special memories that happen daily in our bakery
• Development and growth opportunities

• Oversee all aspects of the business, operations, and facilities in the designated area, while ensuring Sprinkles standards of quality and service are maintained.
• Directly supervise 9 exempt level General Managers, and indirectly supervise all other Bakery Managers and non-exempt hourly associates.
• Mentor, coach, counsel and develop bakery management to ensure they have the tools and training to effectively perform in their positions while holding them accountable for performance and maintenance of standards.
• Manage business in a manner consistent with overall company objectives while building sales, guest counts, market share, and optimizing profits.
• Develop and manage budgets for bakeries with the assistance of the General Manager.
• Determine staffing needs and develop a succession plan to ensure an adequate number of managers are available internally to sustain company growth while supporting efforts to attract, train, develop, and retain employees.
• Partner with the Training Department on orientation content to ensure that all training requirements are fulfilled during the hiring and promotion process.
• Participate in discussions, execute acquisitions or separations when necessary.
• Respond to guest services compliment or complaint calls in a professional and prompt manner while identifying a balanced solution for bakeries in the region.
• Conduct periodic reviews of bakeries (internally & externally) to ensure they are clean, well-stocked with supplies, and are in good repair.
• Effectively manage employee relations issues, human resource compliance needs and ensure that bakeries are compliant with all local, regional, and national laws and maintain all required documentation.
• Champion the introduction, training, and execution of seasonal menu items.

• Committed to exceptional guest service. Willing to go above and beyond to do whatever it takes to make the guest happy.
• Results-driven with an outstanding work ethic and sense of urgency to resolve issues quickly and effectively.
• An inspiring leader with the ability to interact with leadership and bakeries - but with perpetually rolled-up sleeves. Willing to be scrappy & resourceful. A hands-on doer.
• An exceptional communicator. You keep people in the loop and share information through multiple communication channels.
• An energetic, organized, optimistic, forward-thinking, and creative leader. A flexible self-starter with a proven ability to work well with others.
• A road warrior. You understand that you must be present in the bakeries throughout your area to keep your finger on the pulse.
• A person who possesses all the traits that YOU would want in a co-worker.

• 5 – 7 years of progressive leadership experience.
• A degree or certificate in an area of post-secondary education that exhibits your thirst for learning. A degree in hospitality or restaurant management is preferred but if you can relate psychology to cupcakes, we can’t wait to hear how.
• Strong prioritization skills and can manage multiple priorities while staying organized.
• Good judgment and strong problem-solving skills with the ability to make timely and sound decisions. Many situations will require immediate resolutions.
• Ability to travel to the bakeries in your area.
• Good physical stamina and energy. You love being on your feet and can lift up to 50 pounds, which could include carrying cupcake trays, cupcake batter and frosting, and bags of boxed purchases.
• Efficiency in leadership while working with a sense of urgency, consolidating tasks, delegating, and empowering others while managing their efforts
• Create a fun and exciting work environment where managers and teams feel valued and appreciated
• Basic computer skills with proficiency in computer programs.
• A positive and upbeat attitude that results in inspired and engaged associates while exemplifying a passion and love of the Sprinkles product, brand, and experience.

• 
  Sprinkles is an Equal Opportunity Employer