Senior Account Manager

POSITION DESCRIPTION

Position Title: Senior Account Manager      

Reports To: Executive Director or Managing Director

FLSA Status: Exempt

Salary Range: $69,000 – $85,000

Experience: 4-5 years

Details: Fully remote

Location: Fully remote but must be located in Tampa or Orlando, FL for in-person client needs

To apply for the Remote Senior Account Manager position in Tampa or Orlando, FL at Sprouthouse, please send a cover letter and resume to: http://bit.ly/3E7pMPR

We accept applications on a rolling basis and will contact you if your application might be a match for our needs. Our people drive our success. We hire people who are good at what they do, but just as important, are a good match for us.

About the Candidate

The ideal Senior Account Manager is a dynamic professional with 4-5 years of relevant experience and the ability to successfully support and advise account teams in all areas of function and responsibility. They have key media relationships and can creatively and strategically manage PR plans, digital strategies, and client communications. This position requires advanced industry knowledge and experience, and the candidate must be able to execute independent decision-making. Additionally, you must have a impeccable client relations and able to handle in person meetings on your own in the region.

About the Job

The Senior Account Manager is responsible for managing multiple accounts and establishing positive, collaborative working relationships with colleagues, clients, and media. The Senior Account Manager is adept at achieving client satisfaction while maintaining a high level of trust and respect from the account team to creatively troubleshoot problems and manage client goals and expectations.

Senior Account Manager responsibilities include, but are not limited to:

Public Relations Integrated Communications

• Participate in and help oversee the development and execution of integrated communication strategies, pitches, and client creative materials
• In-depth knowledge of current trends within industries relevant to Sprouthouse and its clients (food, beverage, travel, hospitality, lifestyle, public relations, traditional and new media, etc.)
• Savvy in social media platforms and their importance to a brand’s communication strategy and business goals
• Project management experience
• Strong understanding of all aspects of public relations and integrated communications, from strategy development to execution 
• Build, nurture, and maintain relationships with key media contacts and influencers at the local, regional, and national levels
• Excellent at cultivating relationships, with a proven ability to gain trust through communicating, managing expectations, and completing planned deliverables
• Monitor, report, and evaluate campaign success
• Oversee and assist with the development of media kits, social media content, website copy, and press and marketing materials
• Drive account activity forward with new and creative ideas, strategies, and initiatives
• Support senior team members in the areas of account management, agency goals, and client communication
• Participate in prospecting, pitching, and securing new business opportunities

Account Management Team Collaboration

• Manage client deliverables, expectations, goals, and timelines to ensure overall quality of work and client satisfaction
• Collaborate with account teams to deliver solutions from strategy to execution
• Demonstrate mastery of written and verbal communication skills and an ability to work collaboratively with all levels of internal and external organizations
• Help motivate junior team members while working with Leadership and Executive Teams to foster a positive and inclusive company culture
• Prioritize responsibilities, balancing client deliverables on multiple projects in addition to internal obligations
• Proactively seek ways to improve/grow the company and its client portfolio
• Manage account coordinators and delegate as necessary

Required Skills/Characteristics

• Excellent communicator
• Team player
• Detail-oriented
• Deadline-driven
• Superb writer
• Social and digital media savvy
• Extremely organized
• Professional demeanor
• Eager to learn
• Expert multitasker
• Resourceful and reliable
• Proactive and self-motivated
• Strong work ethic

The Perks 

• Generous number of vacation days per calendar year 
• 19 holiday and office closures per year  
• Year-round “Summer Friday” hours 
• Paid time off for community/volunteer work 
• Remote/hybrid work setup 
• Team outings and retreats 
• Monthly wellness stipend 
• Monthly cell phone reimbursement 
• New client commission  
• New employee referral bonus  
• 12 weeks fully paid parental leave 
• Company-subsidized health & dental insurance 
• 401(k) with company match 

Important Information:

Education: Bachelor’s Degree strongly preferred, with a focus in Public Relations, Communications, Marketing, or other relevant fields

Experience: 4-5 years

Details: Fully remote

Location: Fully Remote but must be located in Tampa or Orlando, FL for in-person client needs

Travel: Moderate

Other: Some nights and weekends required

To apply for the Remote Senior Account Manager position in Tampa or Orlando, FL at Sprouthouse, please send a cover letter and resume to: http://bit.ly/3E7pMPR

Note: While essential elements of this job are described above, they may be subject to change at any time.