What are the responsibilities and job description for the Senior Account Manager position at The Villages?
Within the spirit of "Making People's Dreams Come True", this position is responsible for demonstrating expert account and marketing planning skills that serves as a senior account lead supporting the marketing account team who partners with businesses to deliver a differentiated customer experience. This is a senior position on the account team that supports marketing leadership and account managers in the day-to-day delivery of projects and account services. These duties are accomplished while delivering Raving Fans customer service to both internal and external customers.
Full Time, Onsite Position
Benefits for full-time eligible positions :
Medical (HSA / FSA), Dental, and Vision | 401K and / or ROTH | PTO & Paid Holidays | Basic Life & AD&D | The Villages Charter School eligibility | and much more!
Responsibilities :
- Work with account manager and business partners / accounts to create marketing and communication plans.
- Establish goals and objectives for account teams to follow.
- Work with teams to develop materials, coordinate events and provide support and direction.
- Supervise staff and projects, motivating and mentoring staff to hit goals and produce successful materials for clients, as well as providing feedback.
- Collaborate, coordinate and partner with account managers and other members of the team - graphic designers, print media designers, web designers, media reps, and social and digital teams to ensure that all elements of a business partner's marketing needs are met.
- Analyze and track Marketing Plan to make sure goals were achieved and adjust accordingly.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- All other duties as assigned.
Education & Experience Requirements :
