Help Desk Coordinator Level 1

Title : Help Desk Coordinator (Level-1 Support)

Job Type : Contract Employment

Type of Work : Onsite Work

Location : United States

Duration : 2 Months

• Helpdesk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem.
• The Helpdesk Coordinator able to speak to end users positively and explain technical detail in a manner they can understand.
• Experience using email (Microsoft Outlook)
• Experience working in a position requiring calm demeanor when dealing with upset users
• Experience with MS Excel / MS Word / MS Visio

technology solutions, specialized IT staff, and IT strategy consulting nationwide. Spruce maintains partnerships with major technology vendors and continually develops leading-edge offerings in service areas such as digital experience, data services, application development, infrastructure, cyber security, and IT staffing.

Spruce Technology, Inc. is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Consistent with the Americans with Disabilities Act, it is the policy of Spruce Technology, Inc. to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process.

All full-time employees are eligible for the following benefits :

Medical, dental, vision health benefits

Life Insurance and AD&D (paid by company)

401k, Flexible and Dependent Care Spending Account plans.

Paid-time Off or Paid Sick Leave (amount dependent on position level and if required by state). Learn More