What are the responsibilities and job description for the Manager I, Community position at SPS COMMERCE?
Description:
Position Summary:
Key Responsibilities:
Location:
Required Qualifications:
Preferred Qualifications:
What We Offer:
SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that’s transforming the global retail supply chain!
Position Summary:
The Manager I, Community will lead a team of Community Account Executives to maximize the sales of our retailer directed leads while also representing the Community Sales voice, working with peers across Sales and Customer Success related to program success and inter-departmental collaboration. Key to this role is the development of individual contributors on the team with Community Sales acting as the launch pad for their careers.
Key Responsibilities:
- Provide daily direction and communication to the team to promote healthy development and ensure deadlines are met in a timely and efficient manner
- Provide insight and feedback regarding relevant trends and program updates to cross-functional stakeholders including reporting, tracking and confirming process compliance for all leads, opportunities and campaigns
- Act as a key contributor to internal process improvements/management within Community Sales (e.g., territory, new hire onboarding, KPI reporting, GTM launches)
- Manage a team pipeline via SalesForce and weekly pipeline meetings, ensuring the necessary information needed for a monthly forecast is accurate and present
- Provide regular developmental 1:1’s, counseling team members on development in role and for their next position while driving team engagement
- Collaborate with Community Sales Management peers as part of decision-making process/resourcing as needed
- Manage and coordinate territory/lead management
- Roll up and/or report on any necessary decisions to Sales VP
Location:
Minneapolis, MN
Required Qualifications:
- Bachelor’s degree or equivalent combination of education and experience plus 3-5 years relevant experience with demonstrated leadership experience (formal or informal)
- Ability to translate, simplify and clearly communicate (both verbal and written) complex business processes to individuals with varied levels of expertise
- Process-focused with a close attention to detail
- Demonstrative behaviors around integrity, engagement, self-driven initiative, collaboration, and relationship building
- Experience coaching, mentoring and leading others in either formal or informal situations
- Ability to receive and give constructive feedback
Preferred Qualifications:
- 1 year of Community Sales experience
What We Offer:
At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. SPS provides the annualized compensation target inclusive of base salary and annualized commission target for this role.
The total annualized on-target compensation for this role is: $88,500 – $100,000
SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.
Salary : $88,500 - $100,000
