Parts Shipping Associate

Description

Parts Shipping/Receiving Associate is responsible for selling, shipping, and receiving replacement equipment parts by identifying item number, description, price, quantity, etc. identified on customer orders. The Associate also will manage and maintain accurate inventory in warehouse by following prescribed policies and procedures. Teamwork and customer service skills are vitally important as the Associate works directly and indirectly with customers, vendors, employees, supervisors, and managers. The Associate will consistently demonstrate a high level of responsibility, integrity, attention to detail, and accountability while working in the most effective and efficient manner possible.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develop and maintain knowledge of parts used in potato handling and harvesting equipment;
• Define the product needs of the customer by telephone, in-person, or written notification;
• Identify customer need date and material availability throughout the company;
• Perform inventory and sales transactions using appropriate invoicing methods;
• Move materials both physically and electronically in and out of the warehouse and perform cycle counting activities to maintain inventory accuracy;
• Investigate to find the root cause of errors in material accuracy and remedy;
• Package and ship customer orders to arrive on time and damage free;
• Unload, receive, and store materials in the storeroom;
• Organize storeroom neatly to accommodate efficient inventory management;
• Order materials, report shortages, and maintain stocking levels for warehouse;
• Perform field and in-house service and repair jobs on an as-needed basis.

ADDITIONAL DUTIES AND RESPONSIBILITIES:

• Work in a team environment with little or no supervision;
• Maintain a safe, organized, and clean work environment;
• Fill in during team member absences;
• Promote the company’s core values; integrity, respect, commitment, quality, innovation.

Qualifications

REQUIREMENTS:

• Must have a valid driver's license
• Must have excellent attendance
• Must be detail oriented
• Must have computer skills
• Be willing to operate forklift
• Available to work overtime hours during peak seasons
• Proficient in basic math skills (addition, subtraction, multiplication, and division);
• Excellent customer services skills;
• Excellent troubleshooting and analytical skills;
• Excellent communication skills, both written and verbal;

TYPICAL PHYSICAL REQUIREMENTS

• Medium work involving:

  Climbing Balancing Stooping Hearing

  Crouching Handling Reaching Standing

  Walking Pushing Pulling Visual Acuity

  Talking Kneeling Lifting Repetitive Motions

• Must be able to lift 50lbs