What are the responsibilities and job description for the SME Help Desk Specialist position at SPYROS Information & Technology Consulting?
Duties:
- Organizes and directs the configuration and operation of information management systems
- Provides the day-to-day system administration to include system and resource optimization, and user assistance
- Conducts capacity and performance analysis, and provides system configuration change and upgrade recommendations
- Increases system administrator efficiency and accuracy via the use of automated tools and scripts, develops system administrator procedures, and conducts system administrator training and skills assessment
- Determines computer user needs; analyzes system capabilities and programming techniques and controls
- Performs system capacity analysis and planning, maintains servers, creates monitoring reports and logs, and ensures functionality of system links
- Plans, organizes, and documents complex system design activities and configure systems to be consistent with the USCYBERCOM policies and procedures
Location: Columbia, MD
Qualifications:
- Must possess current Counterintelligence Polygraph and Top Secret clearance with SCI eligibility
- Must have minimum DOD 8140/DOD 8570 IAT Level I Certification (A , CE, CCNA-Security, CND, Network CE, SSCP)
- Minimum 15 years of system administrator experience
- Minimum of High School Diploma
- Strong attention to detail and organizational skills
- Excellent communications skills
Salary Range: The salary range for this position is $80,000 - $160,000. Final salary is commensurate upon education and applicable years of experience.
Salary : $80,000 - $160,000
