What are the responsibilities and job description for the Smart Hand Technician position at SRI Telecom?
Smart Hand Technician
Location: Las Vegas, NV
Salary: $25-$33/hr.
Company Information:
In the exploding business of modern telecommunications, SRI is at the forefront of this expansion by helping companies build, integrate & staff their cutting-edge networks. SRI is proud to only work with the largest service providers in the country which gives us endless opportunities for business and personal growth!
Benefits:
SRI offers W-2 employment with access to a comprehensive benefits package such as paid vacation, paid holidays, health/dental/vision insurance, 401k, HSA and others!
Salary:
This position pays an average of $25/hr. depending on experience.
Description of Role:
As a Smart Hand Technician you will coach and assist staff and vendor partners to develop expertise in the installation, maintenance and repair of network infrastructure. Primary responsibilities will require a deep comprehension of how to diagnose and correct all service impacting root causes from the central office, remote terminal or hut location to the customer premise equipment. Examples include impairments to/with all connections, drop cabling, network interface units, patch panels, media cabinets, ONTs, inside wiring (fiber, ethernet, coaxial, and twisted pair cabling), powering (including backup powering, UPS, etc.), media gateways, modems, routers, switches, OSP Cabling, active electronics (including CWDM and DWDM applications).
Tasks:
- Troubleshoots and resolves complex issues impacting residential and small business services; and mentors team members to high proficiency of similar tasks.
- Installs, restores and maintains aerial or underground cable plant on customers' property or within the Right-of Way per Client Standards
- Delivers the installation and test of Ethernet jacks, making cross connects in telecom spaces (MDF, IDF, HDF) working with twisted pair copper cabling and/or fiber optic cables, installing radio mounts, tuning microwave point-to-point radios, performing installation/construction duties, maintenance and troubleshooting.
- Navigates complex customer interactions with exceptional client service, professionalism, and thoroughness
- Builds relationships with property managers and building owners by leveraging advanced technical knowledge (i.e. network equipment, switches, wiring, radio and wireless technology)
- Additional duties as requested
Skills & Responsibilities:
- Ability to operate Google Suite and Salesforce applications
- Experience interfacing with local pole owners and utility companies, coordinating with city/local permitting offices, and subject matter expertise in OSP FTTH deployments with experience in service drop installations
- 1-3 years of experience with fiber to the B2B/Enterprise level fiber network construction/operations
- Extensive experience troubleshooting Ethernet network issues related to routers, switches and hubs
- Experience with rack and stack work, assembling server stanchions, telemetry closet work (MPOE, DMARC, etc.), and patch panels
- Practice and adhere to OSHA Ladder regulations for general industry and follow NESC standards
Location: 89107
Las Vegas, NV
CMC25
Salary : $25 - $33
