What are the responsibilities and job description for the Collections Manager position at SRM Concrete?
We are seeking a top-notch Collections Manager to lead our collections team and streamline our strategies for reducing outstanding debt. The ideal candidate will possess extensive knowledge of collection laws and a proactive mindset for continuous improvement. Your role will primarily focus on coaching and mentoring the team to effectively resolve unpaid accounts, handling negotiations for extensions or write-off debt. This is an excellent opportunity for someone who thrives in analytics, reporting, and written communication.
Key Responsibilities:
- Develop and implement effective collections strategies to minimize unpaid debt.
- Coach and mentor the collections team to enhance their negotiation skills and achieve collection targets.
- Analyze collection metrics and prepare comprehensive reports on performance and strategy effectiveness.
- Maintain a thorough understanding of collection laws to ensure compliance and best practices.
- Work collaboratively with other departments to resolve account discrepancies and enhance customer relationships.
- Identify areas for process improvement and implement innovative solutions to enhance efficiency.
Core Competencies:
- Outstanding time management and project management skills, with a strong self-motivated and organized approach.
- Excellent listening, negotiation, and management skills, with a high level of professionalism.
- Proven ability to set and communicate goals, strategies, and targets to team members, driving improved collection outcomes.
About us: SRM strives to be the largest, most profitable construction material company in the country, while maintaining a best-in-class culture.
SRM’s 5 Principles of Service: Safety, Quality, Kindness, Cleanliness, Go-Getter
Why Join Us? Our commitment to our team includes:
- Growth: Opportunities for advancement in a rapidly growing company.
- Home Daily: Enjoy work-life balance with daily home time.
- Competitive Compensation: Including eligibility for bonuses and yearly increases
- Exceptional Benefits: Comprehensive benefits package including low-cost medical, dental, vision, STD, LTD, and life insurance, paid holidays, PTO and vacation programs, 401k with $100 match/week, family days, and more!
- Overtime Opportunities: Daily overtime after 8 hours and weekly after 40 hours
Candidates will be required to undergo a pre-employment drug screen, SRM’s pre-employment physical, and consent to background checks, including Clearinghouse and MVR checks. We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Salary : $100
