Mortgage Post Closer I

Pre-employment background checks, such as criminal reports, credit reports, and drug tests, will be required. Job offers are contingent on successfully completing all pre-employment background screenings.

Hiring Range: Minimum $ 19.75 Mid$ 23.24 per hour.

Essential Duties and Responsibilities :

• Responsible for selling and cross-selling Credit Union services to current and potential members. Credit Union services are to be promoted using the “member benefit-based approach”.
• Fully comply with the requirements of all Credit Union policies, including but not limited to, the Bank Secrecy Act, the Patriot Act and OFAC Policies.
• Provide files for post funding control reviews, as required by secondary market guidelines, and as a compliant measure for detecting inconsistencies/deficiencies among loan files.
• Review closed loan files to ensure all closing and initial documents are present, correct and comply with Credit Union policies and meet all secondary, FHLB, and government guidelines, as applicable.
• Process, preparation and shipment of secondary market loans to investor for purchase/funding.
• Clear and upload all funding/post-closing conditions, in-house or mandated by Investor or FHLB, on a timeline to avoid cure fees charged.
• Process loans, once purchased, sending appropriate notifications to parties involved.
• Register, track, and transfer the servicing of investor loans in MERS.
• Work closely with attorneys and other mortgage personnel to resolve any post-closing issues.
• Able to track closed loan packages from attorneys, performing necessary tasks to aid in efficient and timely post-closing/shipping.
• Pay VA/FHA Fees, reconcile accounts, order VA Guaranty Certificates & FHA Insurance and submit FHA files to HOC for endorsement, all while ensuring that files meet all secondary and government guidelines.
• Ship loan documents to FHLB making sure all items comply with FHLB requirements.
• Ship loans to Mortgage Insurance Companies for MI Approval and Insurance/Quality Control.
• Track recorded mortgages and final title policies, forwarding to investors when required.
• May be assigned other tasks by appropriate line supervision.

Supervisory Responsibilities:

There are no supervisory responsibilities with this position.

Other Skills:

• Excellent communications skills.
• Ability to work with others in a courteous, effective, and efficient manner.
• Ability to input data accurately and efficiently into computer software systems.
• Ability to exchange information, report facts/technical information clearly and concisely.
• Ability to attend accurately to many details in a timely manner.
• Ability to comprehend the consequences of various problem situations and to refer them to the appropriate people for resolution.
• Ability to resolve questions and problems with the supervisor and to manage personal workflow and meet deadlines.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Microsoft Office software including Windows, Word, Excel, Outlook Email /Calendar, and Internet Explorer software. Experience with Encompass system preferred.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Regularly required to stand; use hands to finger, touch or feel and reach with hands and arms. Frequently required to walk, stand, stoop, kneel, crouch or crawl. Occasionally required to sit, climb, and balance. Frequently required to lift and/or move up to ten pounds and occasionally lift/or move up to twenty-five pounds. Regularly required to listen and interpret information received through spoken words and sentences in person and by the phone and accessed via the computer. Regularly required to communicate information and ideas so others will understand both in person, on the phone and via the computer. Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Experience

• 2 year(s): Member/customer service experience
• 4 year(s): Mortgage-related experience or equivalent combination of education and experience.

Education

• High School or better

Skills

• Lending - Mortgage
• Customer Service - Assisting Others

Behaviors

• Team Player: Works well as a member of a group
• Loyal: Shows firm and constant support to a cause
• Functional Expert: Considered a thought leader on a subject
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity

• Thought Provoking: Capable of making others think deeply on a subject
• Innovative: Consistently introduces new ideas and demonstrates original thinking

Motivations

• Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
• Peer Recognition: Inspired to perform well by the praise of coworkers
• Job Security: Inspired to perform well by the knowledge that your job is safe
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
• Goal Completion: Inspired to perform well by the completion of tasks
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

• Self-Starter: Inspired to perform without outside help
• Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Financial: Inspired to perform well by monetary reimbursement

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.