Variant Configuration (VC), Sales Bills of Materials (S-BOMs) and service operations such as RMA, Install Base maintenance and Workflows
Building strong partnerships with business at different levels of the organization to understand Business's needs and Reports back to the Product Owner business on status of the delivery of features and functionality
Perform detailed analysis of business requirements and identify, interpret, validate in providing appropriate system solutions, Fuctional Specifications, Process flow diagram and document user stories
Proactively identify business problem and conditions and propose business process and / or system enhancements in providing consulting services on both new implementations and existing support projects
Work closely with developers / consultants in defining acceptance criteria and partnering with Scrum Team to estimate development effortand how levels of effort impact the priority of requirements (User Stories Points, Sprints, etc)
Prioritized user stories and story points in partnership with BPO, PLO, and TS and Reports back to the Product Owner business on status of the delivery of features, functionality, and applications
Work self-directed and independently; may act as subject matter mentor in training the desired skills & experience in supporting day to day production support, enhancement’s, and awareness of change management process
Motivate and inspire the team to both deliver on agreed plans and to continuously improve, innovate and exceed.
Actively involved in day-to-day production support, enhancements and familiar with change management process and its prioritization
Experience and Skills :
Required :
A minimum of 8 years of relevant experience in IT as a business analyst
Relevant ERP / SAP S / 4 HANA Experience in Sales & Distribution (SD) and Service Operation (PM) module with key functionalities such as Order-to-Cash cycle, FG Logistics, RMA, Returns, Loaning, Install Base, Service Operations
Expertise in design, customize, configure and testing of SD& PM modules in the area of sales documents (Quotation, Inquiry, Orders, Credit Memo Requests, Debit Memo Requests, Contracts), deliveries and billing document, IBase
Extensive knowledge on special sales scenarios : Third party sales, inter-company invoicing, intra / inter-company stock transport order, subcontracting, Scheduling Agreements along with integration with MM. Identify gaps, issues and work around solutions required
Experience in Finish goods Logistics Execution functionalities like outbound delivery processing, picking, packing, goods issue, transportation, and ware house management and route determination
Expertise in Variant Configuration (VC), Sales Bills of Materials (S-BOMs) and service operations such as RMA, Install Base maintenance and Workflows
Business Process Modeling and ability to understand system landscape with SaaS & PaaS based applications
Experience in SAP S / 4 HANA integration with other business applications via interface by using different middlewares, file transfer methodology, EDI / IDOC, API’s
Ability to translate business requirements into system solutions, Fuctional Specifications, Process flow diagram and document user stories.
Ability to embrace changes and to deliver IT solutions in a fast-changing business / IT environment to manage complexity and ambiguity
Desired / Preferred :
Deployments of Fiori apps and good understanding of SAP Authorization workflows
Hands-on experience in SAP Solution Managersuch as SOLMAN & CHARMand AGILE Methodology (SCRUM, SAFe, etc) as part of SDLC
Experience with regulated environment GXP, SOX, etc
Strong problem solving, analytical and design skills and knowledge in ABAP Program analysing, Query, LSMW
Solid written, presentation and verbal communication skills
Knowledge of other application tools (GHX, SFDC, SAP CPQetc)
Other :
SAP Certification is a plus
Knowledge of Automated Testing Tools such as HP ALM, JIRA
Domian Experience in Sales, Marketing and Service Operations will be an added
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