What are the responsibilities and job description for the Collections Clerk position at SRV Refrigeration?
Location: Salt Lake City, UT
Company: SRV Refrigeration
Employment Type: Full-Time
Pay based on experience: $18-$20/hr.
Schedule: Monday to Friday from 8am-5pm in office
About Us:
SRV Refrigeration is a dynamic and growing company specializing in Refrigeration and HVAC solutions. We pride ourselves on our commitment to excellence and innovation, and we are looking for a talented Clerk to join our team.
Position Overview:
We are seeking an experienced Clerk with a strong background in collections. The ideal candidate will be responsible for collecting payments from customers who have overdue/passed accounts.
Key Responsibilities:
- Contact customers via phone, email, or mail to collect overdue payments and resolve account issues.
- Ability to negotiate payment plans
- Process incoming payments and update customer accounts accordingly.
- Maintain accurate records of all collection activities and client communications.
- Work closely with the accounting team to reconcile discrepancies and maintain up-to-date accounts receivable records.
- Assist in the development of collection policies and procedures to improve efficiency.
- Provide excellent customer service by handling inquiries and resolving issues in a timely manner.
- Generate reports on collection activity and account status for management review.
Qualifications:
- High school diploma or equivalent
- Finance or related field pre
- Strong communication and negotiation skills
- Excellent organizational skills.
- Proficiency in Microsoft Office Suite; experience with accounting software is a plus.
- Ability to work independently and as part of a team.
What we Offer:
- Opportunities for professional development and growth.
- A positive and collaborative work environment.
- PTO and Holiday pay
- Benefits packages are available for full-time employees after 60 days-Medical, Dental, Vision, Life and Short-term Disability.
Salary : $18 - $20
