Position: Business Analyst/Product Owner Preferably with P&C Insurance

Location: NYC(Hybrid)

Duration: 6 Months

Updated JD

The Product Owner role is to elicit, analyze, specify, and validate the business needs of stakeholders, customers and/or end users. This includes interviewing stakeholders and gathering and compiling user requirements to understand the technology solutions they need.

The Product Owner will apply proven communication, analytical, and problem-solving skills to help the business make good technology decisions. The Product Owner will also be proactive about utilizing new technologies to optimize business processes. The Product Owner will play a pivotal role in ensuring IT understands of business requirements.

Strategy and Planning

• Collaborate with project sponsors to determine project scope and vision
• Clearly identify project stakeholders and establish user classes, as well as their characteristics
• Conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods
• Identify and establish scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.
• Work with stakeholders and project team to prioritize collected requirements
• Research, review, and analyze the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes

Acquisition and Deployment

• Assist in conducting research on software and hardware products to meet agreed upon requirements and to support purchasing efforts
• Participate in the QA of purchased solutions to ensure features and functions have been enabled and optimized
• Participate in the selection of any requirements documentation software solutions that the organization may opt to use

Operational Management

• Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards
• Develop and utilize standard templates to accurately and concisely write requirements specifications
• Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project team
• Where applicable, help develop prototypes of interfaces and attributes based on the user requirements
• Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team
• Develop and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted
• Assist with the interpretation of user requirements into feasible options, and communicate these back to the business stakeholders
• Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary
• Communicate changes, enhancements, and modifications of business requirements verbally or through written documentation to project managers, sponsors, and other stakeholders so that issues and solutions are understood
• May provide guidance and/or instruction to junior staff members

Knowledge, Skills & Experience

• College diploma or university degree in the field of computer science or management information systems
• 5-8 years related work experience
• Experience in overseeing the design, development, and implementation of software and hardware solutions, systems, or products
• Working technical knowledge of 2 programming languages
• Practical knowledge in importing data for use in report software, spreadsheets, graphs, and flow charts
• Experience in the operation and analysis of database hardware, software, and standards, as well as data retrieval methodologies and mainframe applications
• Practical knowledge of project management skills
• Good understanding of the organization s goals and objectives
• Experience working in a team-oriented, collaborative environment
• Good analytical, mathematical, and creative problem-solving skills
• Good written and oral communication skills
• Good listening and interpersonal skills
• Logical and efficient
• Keen attention to detail
• Ability to conduct research into systems issues and products as required
• Ability to communicate ideas in both technical and user-friendly language
• Self-motivated and directed
• Strong customer service orientation

Practices to Support Success

• Being Organized, Conscientious and Focused
• Becoming Self-Confident
• Setting Work Priorities
• Using Time and Resources Efficiently
• Delivering Consistently High-Quality Results
• Informing Peers and Bosses
• Managing Conflict
• Understanding and Relating to Customers
• Influencing Others
• Leveraging High Aspirations for Life-Long Skill Building and Personal Growth