What are the responsibilities and job description for the Accounts Receivable Specialist position at SS Industries?
Accountability. Customer Satisfaction. Continuous Improvement. Teamwork :
We at SS Industries hold ourselves and each other accountable for these values. Regardless of age, gender, background, ethnicity, faith, or neurodiversity, we believe in bringing the best minds and hands together to innovate, create, and push the boundaries of excellence in all that we do. Whether it is through honing the professional talents of our team or adding to our product line, we do everything we can to "turn our customers' (and employees') vision into reality."
POSITION SUMMARY
Reporting to the Director of Finance, The Accounts Receivable Specialist is responsible for managing and overseeing all aspects of the accounts receivable process. This includes ensuring accurate multi-transaction payments, application of payments to customer accounts, customer tax-exempt maintenance, resolution of payment issues, and continuous progress to efficiencies gains. The role requires strong attention to detail, excellent communication skills, and the ability to work collaboratively with internal teams and external customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily.
- Payment Processing : Record and apply customer payments, including checks, wire transfers, credit card transactions, and other forms of electronic payment.
- Banking & Credit Card relationship management, including monthly review fees & charges, ensuring corporate PCI compliance and streamlining banking processes.
- Monthly reconcile accounts receivable records with customer accounts to identify discrepancies and ensure accurate balances.
- Collections : Monitor overdue accounts, initiate collection efforts, and follow up on outstanding invoices to ensure timely payment.
- Customer Communication : Serve as the primary contact for customer inquiries regarding payments and account balances.
- Compliance and Documentation : Maintain accurate records of all transactions, ensuring compliance with accounting principles, financial institutions, and company policies.
- Process Improvement : Identify opportunities to streamline and improve accounts receivable processes for greater efficiency.
REQUIRED EDUCATION
Accounting
REQUIRED SKILLS & EXPERIENCE
Minimum of 5 years' experience in Accounts Receivables
Proven organizational skills and attention to detail and accuracy
Proficient computer skills - particularly Microsoft Office applications (Excel and Word)
Ability to meet all deadlines
Effective communication skills
ERP / MRP Systems experience (Salesforce is a plus)