Accounts Receivable Specialist

Accounts Receivable Specialist
Memphis, TN (On-site)

SSI is looking to fill an Accounts Receivable Specialist position. This position will report directly to the AR Manager and will fill a critical role within the business to help improve the overall process of cash collections and DSO metrics. This role will also participate in the cash applications process as a backup. The ideal candidate will have a strong background in B2B debt collections, specifically in progress contract billing, knowledge of AR functions from end to end and familiarity with credit policies.

Responsibilities:

· Participate in managing an aging portfolio consisting of a 7,000 customer base and $16M in open balances.

· Collaborate with sales and branch personnel to resolve issues with progressive job billing agreements.

· Make outbound collection calls providing clear communication and customer service regarding collections issues to external customers and internal business partners

· Conduct regular reviews of your portfolio to ensure that paged receivables are being properly addressed and uncollected accounts are escalated appropriately

· Reconcile and resolve problems on accounts professionally, timely and courteously

· Support implementation/updates of accounting systems as they relate accounts receivable

· Backup for cash applications regarding posting of customer payments including receipts from lockbox, mail, and credit cards.

· Bi-Weekly reporting to AR management

· Answer inbound customer calls

· Provide missing invoices or statements upon request

· Coordinate with other departments, such as sales, operations, and accounting, to ensure the accuracy and completeness of data and transactions.

· Ensure compliance with internal policies, external regulations, and contractual terms.

· Multi-task effectively and be flexible in handling various tasks.

Minimum Qualifications:

· High School Diploma or equivalent

· 2 years of experience in Accounts Receivable with a focus on Customer Service & Account Resolutions in a multi-location and multi-department environment; Business-to-business (B2B), Commercial Collections experience, preferred

· Knowledge of cash application processes

· Knowledge of INFOR and Lockstep accounting software a plus

· Knowledge of the AR end-to-end accounts receivable process

· Knowledge of FDCPA (Fair Debt Collection Practices Act)

· Excellent and effective verbal and written communication skills

· Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, and volume

· Intermediate to advanced level Microsoft Excel

· Experience with merger and acquisition transactions, including due diligence, integration, and reconciliation.

· Strong knowledge of accounting principles, practices, and regulations.

· Excellent communication and problem-solving skills.

· Attention to detail, accuracy, and timeliness.

· Detail-oriented with strong organizational skills to manage multiple accounts effectively.

· Must pass a drug and background screen.


Benefits:

· 401(k) / 401(k) matching
· Health insurance
· Dental insurance
· Vision insurance
· Life insurance
· Voluntary insurance
· Employee assistance program
· Flexible spending account
· Health savings account
· Opportunities for advancement
· Paid time off
· Holiday pay
· Professional development assistance
· Referral program
· Accident & critical illness benefits
· Hospital indemnity benefits
· Pet insurance
· Wellness benefits


What We Offer:

· Competitive Pay: We offer competitive compensation with opportunities for growth and advancement.

· Comprehensive Benefits: Health, dental, and vision insurance, 401(k) options, and paid time off.

· Team Environment: Join a collaborative and supportive team that values your contributions and fosters professional development.

· Work-Life Balance: Flexible scheduling and a company culture that prioritizes employee well-being.

· Professional Growth: Opportunities for training, mentorship, and career advancement within our growing organization.

State Systems is an Equal Opportunity Employer

Salary: $40,000-$45,000
 

If you are passionate about helping others while ensuring financial accountability, we encourage you to apply for this rewarding opportunity as an AR Specialist with SSI.
 

Memphis, TN Office:

1861 Vanderhorn Dr.
Memphis, TN 38134 

Salary : $40,000 - $45,000