What are the responsibilities and job description for the Clinic Manager (CPO) position at Össur?
The Clinic Manager is responsible for overseeing the operations of the office including but not limited to, practitioner performance, lab production of patient medical devices, processes of patient care of all departments. In addition, this position is responsible for treating patients, hosting clinics and increasing the awareness of the company in the marketplace.
Essential Functions
- Examine, interview, and measure patients to determine their medical device needs and to identify factors that could affect device fit.
- Fit, test, and evaluate devices on patients, and adjust for proper fit, function, and comfort.
- Design orthotic and prosthetic devices, based on physicians' prescriptions and examination and measurement of patients.
- Update and documentation all interaction in patients' records.
- Make and modify plaster casts of areas that will be fitted with prostheses or orthoses, for use in the device construction process.
- Select materials and components to be used, based on device design.
- Repair, rebuild, and modify prosthetic and orthotic devices.
- Construct and fabricate devices or supervise others constructing the devices.
- Participate in clinics.
- Research new ways to construct and use orthopedic and prosthetic devices.
- Manage and direct the workflow of the staff at the location.
- Responsible for the maintenance and repair of the facility and lab areas.
- Manage inventory levels for devices and office and lab supplies.
- Increase revenue and/or market share.
Competencies
- Ethical Conduct
- Organized and attentive to details
- Problem Solving/Analysis
- Communication Proficiency both verbal and written
- Computer Proficiency
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, fax machines, lab machines such as grinders, ovens, routers, and power and hand tools.
Physical Demands
The employee is regularly required to talk or hear. The employee frequently is required to stand; walk; squat; bend; use hands to finger, handle or feel; and reach/pull/push with hands and arms.
Qualifications
- Bachelor’s degree
- Certification by the American Board for Certification in Orthotics and Prosthetics
- Three to five years of experience as a Certified Prosthetist and Orthotist
- Experience working in the healthcare industry.
- Ability to enforce regulations firmly, tactfully and impartially.
