Student Success Advisor

Institution:

St. Cloud State University

Classification Title:

MSUAASF Range C

Bargaining Unit / Union:

211: Minnesota State University Association of Administrative Service Faculty

City:

St. Cloud

FLSA:

Job Exempt

Full Time / Part Time:

Full time

Employment Condition:

Unclassified - Unlimited Academic

Salary Range:

$46,372.00 - $93,342.00

Job Description

Responsibilities

1. Provide holistic academic advising and success coaching for students throughout their academic career

• Serve as an academic advisor for assigned students during their first 60 credits. Serve as a Success Coach for assigned students for the entirety of their SCSU career.
• Introduce and orient students to their academic requirements, academic planning tools and campus resources.
• Assist students in creating educational goals, an academic plan, and interpretation of policies and procedures in relation to their goals.
• Assist students with navigating University processes and procedures as needed.
• Establish trust with assigned students, upon admission, develop rapport and a working relationship that includes regular meetings, coaching outreach messaging, careful documentation, tracking of student progress, and assessment of student success.
• Provide timely intervention when students are identified as needing support through progress report campaigns, early alerts, referral from faculty or staff, or other retention efforts.
• Assess student needs and provide appropriate academic and personal coaching, and, when necessary, connect students to appropriate campus and/or community resources.
• Develop Success Plans with students who are on academic warning or probation, monitoring goal progress.

2. Enhance student success through support and execution of Advising and Student Transitions programs

• Participate in, and assist with as needed, Husky Advising and Registration events, serving in a variety of roles ranging from advising, presenting to students and/or their guests, and providing logistical and administrative support such as (but not limited to) identifying pre-placement testing requirements, providing check-out reviews or processing no-shows.
• Develop and initiate programs designed to support academic success for students in special populations (including but not limited to) transfer students, provisionally admitted students, first generation students, international students, those academically exploring, or students served by Multicultural Student Services.
•  Assist with advising and coaching training, including updating documents and materials or presenting sessions to new graduate assistants, staff or faculty.
•  Participate in, and assist with as needed, Huskies 1st 4, serving a variety of roles, including but not limited to drop-in advising or presenting sessions designed to help students successfully transition to college.

3. Increase the visibility and influence of the Advising and Student Transitions Office in order to support students

• Represent Advising and Student Transitions at campus events including but not limited to Admissions events for perspective students, resource fairs, Commencement, and other programs designed to help student transition and succeed. Occasionally, represent A&ST on campus committees, including search committees seeking to hire essential campus partners.
• Attend a minimum of eight campus events annually, often during non-business hours to support students and their sense of belonging.
• Communicate regularly with faculty and support staff in assigned academic programs, taking a collaborative approach to student support, staying up-to-date on academic program requirements and opportunities and sharing pertinent updates on behalf of A&ST.
• Serve as a liaison in one or more of the following or similar capacities, College Navigate Liaison, A&ST Connection Liaison to partners such as but not limited to Study Abroad, Admissions, Center for International Studies, Multicultural Student Service, or an identity centers to ensure A&ST is able to disseminate information and remain up-to-date on student support opportunities across campus.
• Assist with the assessment of A&ST programs and services to ensure excellence.
• Engage in regular professional development, including attendance and participation in the NACADA conference at least once every three years.

4. Other duties as assigned

Minimum Qualifications

• Master’s Degree, and 1 year of professional experience in higher education or counseling; or Bachelor’s Degree, and 2 years of professional experience in higher education or counseling.
• Familiarity with higher education system and current trends in student success, advising, coaching, and/or orientation.
• Experience with interpreting student data and ability to navigate software programs and other forms of technology.
• Effective verbal and written communication skills.
• Experience and competency working with culturally and linguistically diverse populations.

Preferred Qualification 

• Understanding of Student Affairs and Higher Education Administration
• Experience working with students in an advising, coaching, admissions, financial aid, records & registration, or related role in a higher education
• Knowledge of student development theory, academic advising, coaching, or orientation.
• Strong organizational and time management skills.
• Demonstrated experience and knowledge using and/or interpreting student information systems, degree audits, student success management platforms (EAB’s Navigate, Starfish, etc.), Microsoft Office Suite and shared cloud spaces (OneDrive or Google Drive). Shares St. Cloud State’s commitment to our mission, and in particular, the value we place in diversity, equity, and inclusion (DEI) as outlined in SCSU’s It’s Time strategic framework. www.stcloudstate.edu/its-time
• Ability to embrace and drive change in a collaborative team environment.

Work Shift (Hours/Days of Work)

8:00am-4:30pm Monday-Friday with occasional evening and weekend hours