What are the responsibilities and job description for the Vault Supervisor (FT) position at St. Croix Casino?
JOB SUMMARY: Responsible and accountable for the operation of Vault activities during an assigned shift. Ensure that Vault cashiers follow policies and procedures. Handle customer inquiries and complaints.
QUALIFICATIONS: Native American preference. High School Diploma or equivalent, some college preferred. Minimum of two (2) years experience in all phases of Casino cashiering or related field. Minimum of one (1) year supervisory experience. Excellent communication and interpersonal relationship skills are a must. Must have the ability to exercise good judgment, especially in intense situations. Must be self motivated, result oriented and able to work successfully with a high degree of autonomy.
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to work in a fast paced environment where a high degree of concentration is necessary to perform job duties. Must be able to lift twenty five pounds on a consistent basis.
ESSENTIAL JOB FUNCTIONS: Maintain security and accountability of Casino funds located in the vault during assigned shift. Supervise vault cashiers to ensure compliance with policies and procedures. Provide an orderly and positive working environment. Interact with the Vault Manager to proved on-going training and information to cashiers. Approve days off and assist with performance reviews of staff members. Prepare follow-up paperwork and submit to appropriate departments and prepare the daily variance log. Handle customer and employee inquiries and complaints. Conduct an investigation on any overages or shortages, make necessary corrections and forward a report to the Vault Manager summarizing the results of the investigation. Prepare monthly variation and activity report for the Vault Manager. Other related duties as assigned.
Must be able to meet the attendance guidelines of the position, adhere to and enforce all departmental and company policies, and attend all mandatory trainings. Must comply with and enforce all safety policies and rules.
St. Croix Chippewa Enterprises reserve the right to make changes to this job description whenever necessary.
Other duties as assigned.
2021
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Location: In person
Salary : $18