Data Entry Specialist

This position provides administrative support to the District Attorney’s Office Diversion Program through data entry and general administrative support. This position works directly with the Diversion Program Supervisor to collect and enter program/participant data into appropriate software programs, as well as calculate outcome and performance measures for the program. This is a grant funded position that is secured through 2025, with the potential for annual extensions contingent on approval.

ESSENTIAL FUNCTIONS :
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other duties may be required and assigned.

• Enters demographic and program data into appropriate software suites for the St. Croix County Diversion Program.
• Provides case management support for the Diversion Program.
• Calculates and maintains data for program performance and outcome measures.
• Maintains program participant lists where data is derived.
• Drafts letters and documents as needed.
• Opens and closes case files.
• Scans, attaches, copies documents.
• Completes referrals for ancillary services.
• Contacts ancillary service providers as needed.
Other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

• General knowledge of legal terminology and the criminal justice system.
• Knowledge of County and department policies, procedures, and practices.
• Knowledge of modern office practices and procedures.
• Proficiency with Microsoft Software Programs (Outlook, Word, Excel, PowerPoint).
• Ability to enter and transfer data efficiently and accurately from one source to another.
• Ability to type accurately and at a reasonable rate of speed.
• Ability to establish and maintain professional working relationships with staff, vendors, and external partners.
• Ability to work independently, prioritize tasks, and manage time efficiently to meet deadlines.
Ability to run criminal history checks and prepare reports.

LANGUAGE SKILLS

• Ability to communicate clearly, concisely, and professionally in both written and verbal forms.
• Ability to read and interpret County policies, procedures, written instructions, general correspondence, and data in spreadsheet format.
Proficiency in workplace English, including grammar, spelling, and written communication.

MATHEMATICAL SKILLS

REASONING ABILITY

• Ability to define problems, analyze facts, and develop effective solutions.
• Ability to understand and carry out verbal and written instructions.
• Ability to maintain confidentiality and exercise discretion within the provision of open records law and other applicable State and Federal Statutes and Regulations.
• Strong organizational and attention-to-detail skills to prepare and maintain accurate records.
Ability to think quickly, adapt to stressful situations, and exercise sound judgment.

PHYSICAL AND WORK ENVIRONMENT:
The physical and work environment characteristics described in this description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions or as otherwise required by law. Employees needing reasonable accommodation should discuss the request with the employee’s supervisor.

PHYSICAL REQUIREMENTS

• This work occasionally requires exerting up to 25 pounds of force; work typically involves prolonged sitting, frequent standing, speaking or hearing; work also requires the use of hands for activities such as typing, handling documents, and repetitive motions; work occasionally requires walking, stooping, kneeling, crouching, crawling, and reaching with arms.
• Work has standard vision requirements.
• Vocal communication is required for expressing or exchanging ideas by means of the spoken word.
• Hearing is required to perceive information at normal spoken word levels.
• Work requires preparing and analyzing written or computer data and observing general surroundings and activities.
• Work has no exposure to environmental conditions.
• Work is generally in a moderately noisy location (e.g., business office, light traffic).
Vaccinations and testing as required by local, state, or federal regulations and/or other regulating entities.

WORK ENVIRONMENT

MINIMUM QUALIFICATIONS:

EDUCATION AND EXPERIENCE REQUIREMENTS

• Associate degree in criminology, criminal justice, sociology, human services, psychology, or related field and minimum of one (1) year previous experience in data entry position OR equivalent combination of education and experience.
• Must successfully pass criminal background check.
• Become trained in PROTECT within 30 days of hire.
• Become trained in CORE within 30 days of hire.